The amount of information that can be transmitted during a communication episode refers to:
A)perception.
B)filtering.
C)feedback.
D)channel richness.

Question

Quizplus · Accepted Answer

The amount of information that can be transmitted during a communication episode is referred to as channel richness. Channel richness refers to the capacity of a communication channel to convey information effectively. Channels that are richer in information are better suited for complex or ambiguous messages, while those that are less rich are better for simple, straightforward messages. Rich channels include face-to-face interactions and phone calls, while less rich channels include emails and memos.

The Amount of Information That Can Be Transmitted During a Communication