Craig,Jenna and Sarah all work for the same accounting firm.Craig is generally happy about his job.Jenna believes that her role is very important within the firm and is proud of her own high performance levels.She firmly believes in maintaining the integrity of her work.Sarah,on the other hand,feels strongly about her membership with the firm.When she meets old acquaintances outside of her work,she is always eager to tell them about her firm.She is also keen to attend any functions held by the firm. Sarah's situation is an example of:

Question

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Sarah's strong identification with and loyalty to the firm demonstrate a high level of organisational commitment. Job satisfaction (A) refers to an individual's overall positive feelings about their job, while job involvement (C) relates to one's psychological attachment to their work tasks. Perceived organisational support (D) relates to an individual's perception of how much the organisation values their contributions and well-being. While Sarah's behaviour may also indicate job satisfaction, job involvement, or perceived organisational support, her strong identification with the firm points most strongly to organisational commitment.

Craig,Jenna and Sarah All Work for the Same Accounting Firm