The final judgement regarding quality is made by
A)top management
B)customer satisfaction surveys
C)the producer
D)the customer

Question

Quizplus · Accepted Answer

The final judgement regarding quality is ultimately made by the customer, as they are the ones who will be using the product or service and determining if it meets their expectations and needs. While top management and producers may have their own criteria for assessing quality, ultimately it is the customer's satisfaction and perception that determines whether a product or service is truly high-quality. Customer satisfaction surveys can help gather feedback and improve quality, but the ultimate judgement still lies with the customer.

The Final Judgement Regarding Quality Is Made by