A quality "guru" who emphasized that the costs of poor quality far outweigh the cost of preventing poor quality is
A)W.E.Deming
B)Joseph Juran
C)Phillip Crosby
D)Armand V.Feigenbaum

Question

Quizplus · Accepted Answer

Phillip Crosby is known for emphasizing that the costs of poor quality far outweigh the cost of preventing poor quality, famously advocating for a "zero defects" approach to quality management.

A Quality "Guru" Who Emphasized That the Costs of Poor