Question 1

According to the authors, ethical behavior is defined as:
A) a set of moral principles or values that guide an individual
B) rules of behavior set by the Federal government
C) principles, norms, and standards agreed upon by society
D) none of these

Accepted Answer

The answer of According to the authors, ethical behavior is...

Question 2

Parties who are affected by the business and its actions and who have an interest in what the business does and how it performs are called _______.
A) stakeholders
B) large customers
C) community committees
D) government parties

Accepted Answer

The term stakeholders refers to all individuals or entities that have an interest in the business's activities and outcomes, including employees, customers, suppliers, shareholders, creditors, and the community at large. These parties have a vested interest in the business's success and can be affected by its actions and decisions. Therefore, it is essential for businesses to identify and manage the needs and expectations of their stakeholders effectively. The other options, such as large customers, community committees, and government parties, do not encompass all the relevant parties that are considered stakeholders in a business.

Question 3

_________ students may need more ethics training because research has found that they rank lower in moral reasoning than other students.
A) Philosophy
B) Political science
C) Business
D) Medicine

Accepted Answer

Research has found that business students rank lower in moral reasoning than other students, indicating a need for more ethics training in this field.

Question 4

The Ethics Resource Center's 2011 National Business Ethics Survey found that only _____ percent of employees of for-profit enterprises report feeling pressured to compromise their ethical standards.
A) 3
B) 9
C) 15
D) 21

Accepted Answer

The 2011 National Business Ethics Survey found that only 9 percent of employees of for-profit enterprises report feeling pressured to compromise their ethical standards. This indicates that the majority of employees have a strong ethical compass and are not willing to compromise their personal values for the sake of their organization. However, even a small percentage of employees being pressured to compromise their ethics is concerning, and organizations must continue to prioritize ethics and foster a culture of ethical behavior to prevent any unethical conduct from occurring.

Question 5

The U.S. Chamber of Commerce estimates that workplace theft costs U.S. businesses $40 billion each year, and ______ are thought to be responsible for much of it.
A) employees
B) customers
C) community members
D) government agencies

Accepted Answer

The phrase "employees are thought to be responsible for much of it" indicates that the correct choice is A.

Question 6

According to the 2016 Edelman Trust Barometer, only _____ percent of consumers trust institutions in general.
A) 12
B) 33
C) 49
D) 72

Accepted Answer

The 2016 Edelman Trust Barometer reported that 49 percent of consumers trust institutions in general.

Question 7

Susan is describing to her teammates her core beliefs about what is important and how she would behave across a wide variety of situations. Susan is defining her ____.
A) culture
B) values
C) ethics
D) social responsibility

Accepted Answer

Susan is describing her values, which are her core beliefs and principles about what is important and how she would behave across different situations. Culture refers to the shared beliefs and practices of a group or organization. Ethics refers to the moral principles that govern behavior. Social responsibility refers to the responsibility of individuals and organizations to act in ways that benefit society as a whole.

Question 8

In a survey of millennial employees in the UK, more than 60 percent wanted to work for a company that ______.
A) offers honest company communications
B) offers good pay
C) gives respectful treatment to animals
D) makes a positive impact

Accepted Answer

The survey finds that over 60% of millennial employees in the UK want to work for a company that makes a positive impact, so option D is the best choice. Option A may also be important to millennials, but it is not mentioned in the survey as a top priority. Option B and C are not mentioned at all in the survey, so they cannot be considered good choices.

Question 9

Given that you are a business student, research finds that you might need ethics training _____ than students in political science, law, and medicine.
A) less
B) more
C) no different
D) completely different

Accepted Answer

Business students are more likely to encounter ethical dilemmas in their careers compared to students in political science, law, and medicine. Therefore, they require more ethics training to develop the necessary skills to navigate these situations effectively.

Question 10

Which of the following statements is true?
A) "Bad apples" are just a few individuals who spoil it for the rest of us.
B) Employees' good behavior can be spoiled by a "bad barrel."
C) Ethics cannot be taught because individuals come into an organization already as a "bad apple."
D) "Bad barrels" are caused by "bad apples" in an organization.

Accepted Answer

The concept of a "bad barrel" suggests that a negative work environment or culture can undermine the ethics and behavior of even well-intentioned employees. This is distinct from the idea of a few "bad apples" who are solely responsible for unethical behavior. While individuals do bring their own ethical values to an organization, it is possible to create a culture or environment that either fosters or discourages ethical behavior. Therefore, ethics can be taught through creating a positive ethical culture.

Question 11

Your roommate tells you that she just refuses to buy products from a company that has bad reputation and she does not trust. According to the 2016 Edelman Trust Barometer, your roommate is among the _____ percent of consumers who refuse to purchase products from a company they mistrusted.
A) 91
B) 77
C) 49
D) 33

Accepted Answer

According to the 2016 Edelman Trust Barometer, 77% of consumers refuse to purchase products from a company they mistrusted.

Question 12

In this book, the authors focus on _____________ factors because ____________:
A) individual; these factors are the main determinant of unethical behavior
B) organization; these factors can be directly controlled by managers
C) individual; a few "bad apples" spoil it for the rest of us
D) organization; these factors are particularly important in unambiguous situations

Accepted Answer

The authors focus on organization factors because they can be directly controlled by managers.

Question 13

Definition of ethics-"the principles, norms, and standards of conduct governing an individual or group"-focuses on _______.
A) organization
B) society
C) business
D) conduct

Accepted Answer

The definition of ethics is centered around the principles, norms, and standards of conduct that govern individuals or groups. This implies that the focus of ethics is on the behavior, actions, and decision-making of individuals or groups. While ethics may have relevance and application in various contexts such as business, society, and organizations, the central focus is always on conduct. Therefore, option D, which directly relates to conduct, is the most appropriate choice.

Quiz 1: Introducing Straight Talk About Managing Business Ethics: Where Were Going and Why

According to the authors, ethical behavior is defined as:

Parties who are affected by the business and its actions and who have an interest in what the business does and how it performs are called _______.

_________ students may need more ethics training because research has found that they rank lower in moral reasoning than other students.

The Ethics Resource Center's 2011 National Business Ethics Survey found that only _____ percent of employees of for-profit enterprises report feeling pressured to compromise their ethical standards.

The U.S. Chamber of Commerce estimates that workplace theft costs U.S. businesses $40 billion each year, and ______ are thought to be responsible for much of it.

According to the 2016 Edelman Trust Barometer, only _____ percent of consumers trust institutions in general.

Susan is describing to her teammates her core beliefs about what is important and how she would behave across a wide variety of situations. Susan is defining her ____.

In a survey of millennial employees in the UK, more than 60 percent wanted to work for a company that ______.

Given that you are a business student, research finds that you might need ethics training _____ than students in political science, law, and medicine.

Which of the following statements is true?

Your roommate tells you that she just refuses to buy products from a company that has bad reputation and she does not trust. According to the 2016 Edelman Trust Barometer, your roommate is among the _____ percent of consumers who refuse to purchase products from a company they mistrusted.

In this book, the authors focus on _ factors because :

Definition of ethics-"the principles, norms, and standards of conduct governing an individual or group"-focuses on _______.