The extras people do to go the extra mile in their work are referred to as __________.

Question

Quizplus · Accepted Answer

Organizational citizenship behaviors refer to discretionary behaviors that are not part of an employee's formal job description but contribute to the effective functioning of the organization. These behaviors go beyond the basic requirements of the job and are voluntary actions that benefit the organization and its members. Examples include helping co-workers, volunteering for extra tasks, and doing more than is required. Options B and C refer to negative or harmful behaviors, while options D and E are not related to work behaviors.

The Extras People Do to Go the Extra Mile in Their