Individuals' feelings based on information external to themselves such as pity, envy, and jealousy is known as _________________.
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Q134: _ is defined as inconsistencies between emotions
Q135: When considering the major categories of emotions
Q136: The ability to establish rapport with others
Q137: _ refers to modifying your true inner
Q138: _ is the ability to know how
Q140: _ is a generic term that covers
Q141: In the Lawler and Porter model addressing
Q142: Define display rules. Give several examples of
Q143: Define emotional intelligence and identify the four
Q144: The _ component of an attitude is
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