One common ingredient in organizations that successfully create functional conflict is that they reward dissent and punish conflict avoiders.

Question

Quizplus · Accepted Answer

When organizations reward dissent, they create an environment where employees feel comfortable and safe expressing their opinions, which can lead to functional conflict. Conversely, punishing conflict avoiders can also help promote functional conflict because it sends a message that avoiding conflict is not acceptable or tolerated.

One Common Ingredient in Organizations That Successfully Create Functional Conflict