Employees at Acme Express are dissatisfied with working conditions, salary, and the general attitude of management. Mark, Susan, and Toni are good friends who work at Acme, yet each seems to be reacting differently to the problems at work.
-Steve is unhappy with his job. He takes every possible vacation and sick day and sometimes shows up for work late. He is expressing his dissatisfaction through ________.
A) exit
B) voice
C) loyalty
D) social voice
E) neglect

Question

Quizplus · Accepted Answer

Steve is expressing his dissatisfaction through neglect, as he is not fully engaging in his job and is taking advantage of time off.

Employees at Acme Express Are Dissatisfied with Working Conditions, Salary