Which of the following is not generally true?
A) Satisfied workers are productive workers.
B) Productive workers are satisfied workers.
C) Satisfaction is the major determinant of a worker's OCB.
D) Satisfaction comes down to fairness of outcomes, treatments or procedures.
E) Enterprises with a greater percentage of satisfied workers are more effective than those with a smaller percentage of satisfied workers.

Question

Quizplus · Accepted Answer

While job satisfaction can have a positive impact on organizational citizenship behavior (OCB), it is not the only determining factor. Other factors such as organizational culture and management support can also influence OCB. Therefore, it is not generally true that satisfaction is the major determinant of a worker's OCB.

Which of the Following Is Not Generally True