The balanced scorecard becomes a means of communicating the strategy of the organization to its employees and managers. What might be a downside of communicating this information?
A) Employees will need direction about what is to be done.
B) Employees will need to understand where the organization is headed.
C) Sensitive information may end up in the hands of competitors.
D) all of the above.

Question

Quizplus · Accepted Answer

The downside of communicating the organization's strategy through the balanced scorecard is that sensitive information may end up in the hands of competitors, which could harm the organization's competitive advantage. Therefore, it is important for the organization to consider the risks and benefits of sharing the information and to take necessary precautions to protect its confidentiality.

The Balanced Scorecard Becomes a Means of Communicating the Strategy