According to the text, "economics tempers the enthusiasm of a manager to focus on the customer" because
A) customers hardly know what they want.
B) focusing solely on the customer may ignore other important elements of business success.
C) it shows the manager that the greatest benefit to the firm is to sell more.
D) it enables the manager to see that any kind of customer focus is not worth the costs.
E) it ensures that managers will find equilibrium.
Correct Answer:
Verified
Q12: If large, dominant firms tend to be
Q13: "Knowing your customer" means:
A)knowing what factors affect
Q14: A Basic principle of economics is:
A)knowing your
Q15: Being a first mover means:
A)Being the first
Q16: Core competency implies:
A)a firm produces one single
Q18: Globalization does not mean:
A)the homogenizing of markets.
B)when
Q19: TQM means
A)total quiet management.
B)total quality maneuvers.
C)total quality
Q20: On average each year, about 7 percent
Q21: To an economist, the word 'marginal' means:
A)total.
B)average.
C)next
Q22: First movers
A)are usually firms with large market
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