Fingerhut,the Catalog Retailer,used _____ to Determine That Customers Who Change

Fingerhut,the catalog retailer,used _____ to determine that customers who change residences are three more likely as customers who have not moved to buy tables,fax machines,and decorative products but no more likely to buy jewelry or footwear.As a result,Fingerhut created a catalog for people who have changed residences.

A) the automated prediction of trends and behaviors and the automated discovery of previously unknown patterns
B) customer-initiated information systems
C) trend analysis and hypothesis testing to reveal trends in consumer behavior
D) automatic extrapolation to predict past behavior
E) internal touch centers and extrapolation of that information by managers