SCENARIO 9-2 In a work group with four people there is conflict.The supervisor is attempting to decide whether to try to eliminate the conflict because it is dysfunctional or to learn to manage it better.
-Refer to Scenario 9-2.If the supervisor can learn to effectively handle the conflict,group performance could be improved.

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If the supervisor is able to effectively manage the conflict, it can lead to better communication, collaboration and problem-solving in the work group, ultimately improving group performance.

SCENARIO 9-2 in a Work Group with Four People There