SCENARIO 4-3 Sara is a new manager hired by Glass Industries Inc.She has discovered that working conditions are not good for her employees-they work in an old building with a poor heating,air-conditioning and ventilation system.The work itself is tedious and a supervisor who reports directly to Sara is rarely available to assist and help them make decisions on unique work orders.Sara has decided to analyze this work situation using Herzberg's motivation-hygiene.
-Refer to Scenario 4-3.Which of the following would Herzberg classify as a hygiene factor?
A)responsibility
B)growth
C)company policy
D)achievement
E)self-satisfaction

Question

Quizplus · Accepted Answer

Hygiene factors are the basic necessities of an employee's job that must be met to prevent job dissatisfaction. Company policy is a hygiene factor as it forms the basis of the work environment and provides necessary information for an employee to perform their job. Responsibility, growth, achievement, and self-satisfaction are all motivators that increase job satisfaction.

SCENARIO 4-3 Sara Is a New Manager Hired by Glass