SCENARIO 4-3 Sara is a new manager hired by Glass Industries Inc.She has discovered that working conditions are not good for her employees-they work in an old building with a poor heating,air-conditioning and ventilation system.The work itself is tedious and a supervisor who reports directly to Sara is rarely available to assist and help them make decisions on unique work orders.Sara has decided to analyze this work situation using Herzberg's motivation-hygiene.
-Refer to Scenario 4-3.Which one of the following would be considered a motivator in the motivation-hygiene theory?
A)salary
B)supervision
C)working conditions
D)recognition
E)company policy

Question

Quizplus · Accepted Answer

Recognition is considered a motivator in Herzberg's motivation-hygiene theory. It is related to the psychological needs of employees and can increase job satisfaction and motivation. In contrast, working conditions are considered a hygiene factor, which addresses the physical needs of employees and can only prevent dissatisfaction but not necessarily increase motivation. Salary, supervision, and company policy are also hygiene factors.

SCENARIO 4-3 Sara Is a New Manager Hired by Glass