The expectation of airline companies for flight attendants to always be cheerful when dealing with customers requires

Name: The expectation of airline companies for flight attendants to always be cheerful when dealing with customers requires
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Question

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The concept of emotional labour involves the expectation for employees to regulate their emotions to conform to organizational display rules. In the case of flight attendants, this often means putting on a cheerful demeanor even if they are not feeling that way.

The Expectation of Airline Companies for Flight Attendants to Always