Question 1

Zeus is a young bank manager who has received three promotions in the past four years an makes no excuses for his aggressive tactics he has used to get ahead."I am very smart and am not afraid to have to do whatever I have to do to get ahead.Besides,if I don't take charge of my career,who will? I have to do what I have to do,no matter what!" he comments.Zeus would be best described as a:

Accepted Answer

Zeus's aggressive tactics and attitude towards his career advancement suggest that he is Machiavellian, meaning he is willing to do whatever it takes to achieve his goals without concern for moral principles.

Question 2

Vanessa Micheals is a climate campaigner at an environmental organization where she uses her logic to make decisions for project implementation.She believes that the right decisions can be made only through close scrutiny and analysis.Each time she needs to make a decision,she weighs all options before taking action.Which of the following is a personality trait of Sinclair's personality according to the Myers-Briggs Type Indicator (MBTI)?

Accepted Answer

Vanessa's use of logic in decision-making indicates a preference for thinking over feeling in the MBTI.

Question 3

In which of the following occupations is the personality trait of openness to experience most suited?

Accepted Answer

Openness to experience is a trait associated with creativity, imagination, and willingness to try new things. An advertising writer for TV commercials would benefit greatly from this trait as they constantly need to come up with new and innovative ideas for their work.

Question 4

Dana greets customers with a friendly smile whether she actually feels happy or not."It's all part of the job!" Dana comments to a customer when they ask her why she is always smiling.Dana's comment is best referred to as:

Accepted Answer

Dana's comment about smiling despite her true emotions is an example of emotional labor, which refers to the effort that one puts into controlling their emotions and expressing them in a way that is expected in a particular job or role.

Question 5

Which of the following is a TRUE statement?

Accepted Answer

High self-monitor employees are more adaptable and can modify their behavior according to the situation, which often leads to better performance ratings. However, their adaptability might make them less committed to any single organization, as they are more focused on their personal success and adaptability rather than developing deep ties to their workplace.

Question 6

If a manager has high emotional intelligence he will likely engage in

Accepted Answer

A manager with high emotional intelligence is able to regulate their own emotions and be aware of the emotions of those around them, making them highly skilled at self-monitoring. This allows them to adapt to various social situations and make effective decisions, leading to more positive outcomes in the workplace.

Question 7

Which of the following statements is TRUE of narcissists?

Accepted Answer

The answer of Which of the following statements is TRUE...

Question 8

Which of the following is TRUE of positive core self-evaluation?

Accepted Answer

Positive core self-evaluation refers to an individual's general belief about themselves and their abilities. Individuals with a positive core self-evaluation tend to like themselves and feel in control of their environment. This is in contrast to individuals with negative core self-evaluations who may feel a sense of helplessness and lack of control. Therefore, option C is the correct choice. The other options are not true of individuals with positive core self-evaluations.

Question 9

People who score high in psychopathy tend to

Accepted Answer

Individuals who score high in psychopathy tend to have a lack of remorse or guilt when they have caused others harm. This is because they have a diminished capacity for empathy and a disregard for others' feelings.

Question 10

Samir is a self-proclaimed "hot head"; when he is angry with others,he communicates this by screaming at them.This is an example of Samir's

Accepted Answer

Samir's behavior of screaming at others when he is angry is an example of his emotions, as it indicates strong feelings of anger and frustration that he is expressing outwardly. Perception refers to how we interpret and make sense of our experiences, moods are more general feelings that are not necessarily tied to a specific event, self-esteem relates to our overall sense of self-worth and confidence, and proactivity refers to taking initiative and being proactive in pursuing one's goals. None of these concepts fully capture the behavior described.

Question 11

SCENARIO 2-6 Michael is angry that he was disciplined by his boss and demoted from produce clerk to the job of stocking shelves.He has not been greeting customers with a smile and friendly hello,although this is required in his job.He takes extra time collecting his supplies from the back of the warehouse,and then works quickly when working in the public areas of the store only so he can disappear into the warehouse.He sometimes hides in the washroom during his shift to avoid talking to his boss.
-Referring to Scenario 2-6,the requirement to greet customers with a smile and friendly hello is classified as

Accepted Answer

The requirement to greet customers with a smile and friendly hello is classified as displaying emotional labor, which is the act of controlling one's emotions to conform to the expectations of a job. It is a part of the service industry and is expected of employees who work in customer-facing roles. Therefore, option D is the correct choice.

Question 12

SCENARIO 2-6 Michael is angry that he was disciplined by his boss and demoted from produce clerk to the job of stocking shelves.He has not been greeting customers with a smile and friendly hello,although this is required in his job.He takes extra time collecting his supplies from the back of the warehouse,and then works quickly when working in the public areas of the store only so he can disappear into the warehouse.He sometimes hides in the washroom during his shift to avoid talking to his boss.
-Refer to Scenario 2-6.Michael's emotional intelligence is most likely

Accepted Answer

Michael's behavior shows a lack of emotional intelligence as he is not able to regulate his emotions and behavior effectively in response to the discipline and demotion from his job. He is also not displaying empathy or social skills required for his job as a produce clerk.

Question 13

How would you describe an individual who believes the ends justify the means and maintains emotional distance in situations?

Accepted Answer

An individual who believes the ends justify the means is often described as Machiavellian. They are willing to do whatever it takes to achieve their goals, even if it involves unethical or immoral behavior. Maintaining emotional distance in situations is also a common trait of Machiavellians, as they prioritize their own interests and goals over the emotions of others. Narcissists may also believe the ends justify the means, but they are more focused on achieving their own personal glory and admiration than accomplishing specific goals. Psychopaths may also exhibit these traits, but they typically lack empathy and the ability to form meaningful relationships. Self-monitoring and risk-taking behaviors may be associated with Machiavellianism, but they are not defining characteristics of the personality trait.

Question 14

SCENARIO 2-6 Michael is angry that he was disciplined by his boss and demoted from produce clerk to the job of stocking shelves.He has not been greeting customers with a smile and friendly hello,although this is required in his job.He takes extra time collecting his supplies from the back of the warehouse,and then works quickly when working in the public areas of the store only so he can disappear into the warehouse.He sometimes hides in the washroom during his shift to avoid talking to his boss.
-Referring to Scenario 2-6,when Michael is angry and does not greet customers with a smile he is demonstrating

Accepted Answer

Michael's behavior is an example of felt emotions, which are the individual's actual emotions. Displayed emotions are those that are required or appropriate in a work setting, which he is failing to show. Mindfulness, emotional intelligence, and shyness do not directly relate to the scenario described.

Question 15

The expectation of airline companies for flight attendants to always be cheerful when dealing with customers requires

Accepted Answer

The concept of emotional labour involves the expectation for employees to regulate their emotions to conform to organizational display rules. In the case of flight attendants, this often means putting on a cheerful demeanor even if they are not feeling that way.

Question 16

Ken is a decisive person who prefers structured situations and likes to control his work environment.According to the Myers-Briggs Type Indicator,he is a

Accepted Answer

Ken's preference for structured situations and desire to control his work environment suggest that he is a judging type according to the Myers-Briggs Type Indicator. Judging types tend to prefer structure and organization, and like to have control over their environment.

Question 17

Eli is a very competent worker and he knows it.People find him to be extremely arrogant and he is considered to be someone that feels entitled to special treatment.If these perceptions are TRUE,they are examples of Eli's

Accepted Answer

Eli's belief that he is competent and entitled to special treatment despite others perceiving him as arrogant suggests narcissism. Narcissistic individuals have an inflated sense of self-importance, believe they are superior to others, and feel entitled to special treatment.

Question 18

SCENARIO 2-6 Michael is angry that he was disciplined by his boss and demoted from produce clerk to the job of stocking shelves.He has not been greeting customers with a smile and friendly hello,although this is required in his job.He takes extra time collecting his supplies from the back of the warehouse,and then works quickly when working in the public areas of the store only so he can disappear into the warehouse.He sometimes hides in the washroom during his shift to avoid talking to his boss.
-Refer to Scenario 2-6.The anger Michael feels toward his boss is

Accepted Answer

Michael's feeling of anger toward his boss is an emotion, as it is a specific response to a particular situation (being disciplined and demoted) and can be recognized through his behavior (avoiding contact with his boss, working quickly in public areas).

Question 19

Timothy thinks nothing of berating his staff in order to get them to meet deadline; when his staff meet the deadlines,it confirms to Timothy that he is right to behave this way.Timothy's personality likely includes the personality trait of

Accepted Answer

Timothy's behavior suggests a Machiavellian personality trait, which involves manipulative and exploitative behavior toward others to achieve one's own goals. Timothy believes in using any means necessary to get his staff to meet deadlines, even if it means berating them, which is consistent with Machiavellian tendencies.

Question 20

Tonya is extremely talkative,sociable,and assertive.According to the Big Five Personality Model,this relates to her

Accepted Answer

Tonya's talkativeness, sociability, and assertiveness are all indicative of high levels of extraversion, which is one of the dimensions of the Big Five Personality Model.

Quiz 2: Perception, personality, and Emotions