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A Cross-Channel Shopper Refers to

Question 221

Multiple Choice

A cross-channel shopper refers to


A) the online consumer who researches products online and then purchases them at a retail store.
B) the online consumer who purchases a product online and then returns it at a retail store for store credit.
C) a consumer who e-mails or forwards a copy of a competitor's coupon to another firm in hopes that it will meet or beat the offer.
D) shoppers from one country who make online purchases from a company in a different country.
E) when a shopper visits a retail store to inspect merchandise,but then purchases the merchandise online.

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