Most public relations experts agree that it is best for a company to __________ comments about it on the Internet.

Question

Quizplus · Accepted Answer

It is recommended for a company to respond to comments about it on the internet for several reasons. By ignoring negative comments, the company may appear unresponsive or unconcerned about customer feedback, which can damage its reputation. Arguing with negative comments can also backfire and make the company seem defensive or confrontational. Instead, responding with a professional and empathetic tone can help address any legitimate concerns and show the company values its customers' opinions.

Most Public Relations Experts Agree That It Is Best for a Company