Complaints about Microsoft's Xbox video game consoles began immediately after its introduction.These complaints ranged from missing parts to incorrect programming.Microsoft should have should adopted a more rigorous __________ goal.
A)profit
B)sales revenue
C)customer satisfaction
D)employee welfare
E)quality

Question

Quizplus · Accepted Answer

A more rigorous quality goal would have helped ensure that the Xbox consoles were free from defects such as missing parts and incorrect programming, addressing the complaints effectively.

Complaints About Microsoft's Xbox Video Game Consoles Began Immediately After