The process that includes the activities required to produce and deliver the service or product to the customer is called the:
A)customer relationship process.
B)new service development process.
C)order fulfillment process.
D)supplier relationship process.

Question

Quizplus · Accepted Answer

The order fulfillment process includes all activities involved in producing and delivering the service or product to the customer, including receiving and processing customer orders, managing inventory, production and delivery scheduling, and logistics. It is the process that ensures that the customer receives the product or service they ordered in a timely and efficient manner.

The Process That Includes the Activities Required to Produce and Deliver