Question 1

In assessing the level of creativity in the decision-making process,______ is the number of ideas a person is able to generate.

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Question 2

_______________ is a variation on brainstorming where the group focuses on ideas that are impossible and then imagines what would need to happen to make them possible.

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Question 3

The insightful or "eureka" moment in the creative decision-making process is the ___________ phase.

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Question 4

When a decision is important and outcomes need to be maximized,use the _________________________ to make your decision.

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Question 5

Automated responses that we use to make decisions are called _____________.

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Question 6

The uniqueness of ideas generated during the creative decision-making process is _______________.

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Question 7

The ___________________________________ recognizes the limitations of the decision-making process and thus the tendency of individuals to satisfice in their decisions.

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Question 8

"How should we market the new product line?" is an example of a ____________ decision made by managers.

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Question 9

The group process of generating ideas that follow a set of guidelines including no criticism of ideas during the process,the notion that no idea is too crazy,and that builds on other ideas is _______________.

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Question 10

Since research suggests that the quantity of ideas leads to better quality ideas in the end,setting ______________________ where the group must reach a set number of ideas before they are done brainstorming is a recommended practice.

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Question 11

Ideas for enhancing organizational creativity focus on team composition,team process,________ and ____________.

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Question 12

The generation of new,imaginative ideas is ___________.

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Question 13

Some experts suggest that creativity is the interaction among the three factors of _______________,________________,and ________________.

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Question 14

_________________ refers to the extent to which ideas generated in the creative decision-making process are different from one another.

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Question 15

When you say,"I know I should have taken this car in for service when I first heard the noises,and now it's just quit on me," you are exhibiting the decision-making trap,______________.

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Question 16

A decision-making trap where people overestimate their ability to predict future events is called ____________________.

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Question 17

___________ decisions set the course for an organization and are made by CEOs,while ______________ decisions are those that make the organization run and are made daily by employees.

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Question 18

When time pressures arise,as when a life or death situation occurs,and an individual has expertise in the area,the __________________________ is often used to make decisions.

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Question 19

__________ refers to outsourcing a problem to a large group,and has been used successfully by companies like Netflix.

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Question 20

The phase of the creative decision-making process where the individual sets the problem aside and does not consciously think about it for a while is the ________________ phase.

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Quiz 11: Making Decisions