Question 1

Name two negative emotions.

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Question 2

Name and describe two individual approaches to managing stress.

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Question 3

Should we all have a "good cry" sometime to relieve stress? Why or why not?

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Question 4

Differentiate between surface,deep and genuine acting.

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Question 5

What is cognitive dissonance?

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Question 6

Differentiate between a Type A personality and a Type B personality.

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Question 7

An organizational behavior researcher suggests that not only should mental intelligence be assessed in each individual,but emotional intelligence should also be determined.Do you agree?

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Question 8

Name two organizational approaches to managing stress.
e.g. ,supervisor support for work-life balance),training,telecommuting,sabbaticals,employee assistance program,and wellness programs.

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e.g....

Question 9

What does research suggest about the relationship between stress and workplace outcomes?

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Question 10

You are the new Human Resource manager at Lands Corporation.You have just completed examining a great deal of company data.Turnover is much higher in Lands Corporation than at its competitors or the industry average.The data that you analyzed includes a series of transcripts of exit interviews conducted over the past eight months.Repeatedly you note that past employees describe being "burned out" and then leaving the firm.What are some areas you can examine to develop organizational approaches to address and manage stress?

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Question 11

Describe the concept of a "corporate athlete."

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Question 12

Describe Affective Events Theory.

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Question 13

Describe the Affective Events Theory and illustrate how it operates in organizations.

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Question 14

Define the concept of emotional labor including the three major levels of emotional labor.Provide a real-world example of each level.

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Question 15

Meredith just brought her elderly mother to live at her house because of her mother's current health problems.What are some options her firm might offer her to help alleviate the work-life conflict she will inevitably experience?

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Question 16

Your roommate has major stress issues every finals week.She becomes so upset about her exams and papers that she is almost impossible to live with.You do not want to see her go through these problems this finals week,so you have decided to discuss with her various approaches she can adopt that may help calm her during this time.What are some suggestions you could offer her?

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Question 17

Discuss research findings that support the value of an organization's attention to stress management programming?

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Question 18

Name two positive emotions.

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Question 19

Describe two physiological outcomes of stress.

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Question 20

Name two psychological outcomes of stress.

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Quiz 7: Managing Stress and Emotions