In Teams Competency: By explicitly making the resolution of complex conflicts part of the job descriptions for managing directors and global relationship partners, IBM has reduced
A) ambiguity.
B) transparency.
C) efficiency.
D) empathy.

Question

Quizplus · Accepted Answer

By explicitly stating that conflict resolution is part of the job descriptions for managing directors and global relationship partners, IBM has reduced ambiguity in their roles and responsibilities. This means that there is less confusion and uncertainty around who is responsible for handling complex conflicts within the organization.

In Teams Competency: by Explicitly Making the Resolution of Complex