Role _____ occurs when an employee is uncertain about his or her assigned job duties and responsibilities.
A) reversal
B) ambiguity
C) overload
D) conflict

Question

Quizplus · Accepted Answer

Role ambiguity refers to a situation in which an employee is unclear about their job duties and responsibilities. They may not know what tasks they're responsible for, who they're accountable to, or what standards they're expected to meet. This can lead to confusion, frustration, and reduced job satisfaction, which can ultimately impact performance and overall organizational productivity.

Role _____ Occurs When an Employee Is Uncertain About His