Question 1

For successful chief executive officers, the peak performance years mostly occur at about:
A) two years.
B) ten years.
C) seven years.
D) three years.

Accepted Answer

According to research on CEO performance, the peak performance years for successful chief executive officers tend to occur at about seven years. This is long enough for the CEO to make significant changes and implement their vision, but not so long that they become complacent or disconnected from the needs of the company.

Question 2

Self-managed teams are sometimes called .
A) quality circles
B) quality teams
C) autonomous work groups
D) cross-functional work teams

Accepted Answer

Self-managed teams are also known as autonomous work groups because they have the authority to make decisions about their work processes and manage themselves without the need for constant supervision or direction from management. Quality circles are a specific type of team that focuses on improving quality within a specific process, while quality teams typically have a broader scope of responsibilities. Cross-functional work teams involve employees from different departments or areas of expertise working together towards a common goal, but they may not necessarily be self-managed.

Question 3

Work team effectiveness in the new team environment requires management's attention to both:
A) training and work team process.
B) work team structure and work team training.
C) work team structure and work team process.
D) work roles and leadership.

Accepted Answer

Work team effectiveness depends on both the structure of the team and the processes they use to complete tasks. The team structure should be designed to facilitate open communication, collaboration, and clearly defined roles and responsibilities. Work team processes involve the methods and techniques used by the team to accomplish tasks, such as brainstorming, decision-making, and problem-solving. Both the team structure and processes should be regularly evaluated and improved, and team training should be provided as necessary to support these efforts. Work roles and leadership are also important aspects of team effectiveness, but they are not the only factors that require management's attention.

Question 4

Which of the following is NOT a maintenance function of a group?
A) Harmonizing conflicts
B) Elaborating concepts
C) Following others' leads
D) Setting standards

Accepted Answer

The answer of Which of the following is NOT a...

Question 5

According to the research done by Hambrick and Fukutomi, in which of the following seasons of a CEO's tenure is his or her power at the lowest?
A) Response to a mandate
B) Experimentation
C) Selection of an enduring theme
D) Dysfunction

Accepted Answer

In the "Response to a mandate" season, a CEO is new and is often under scrutiny, with limited power as they are still establishing their authority and understanding the organization.

Question 6

A team-oriented work environment places emphasis on:
A) empowerment and collaboration.
B) power and authority or the distribution of power among team members.
C) internal competition.
D) hierarchical control by top management.

Accepted Answer

A team-oriented work environment emphasizes the collaboration and empowerment of team members, encouraging them to work together towards a common goal rather than competing internally or relying on hierarchical control.

Question 7

According to Hambrick and Fukutomi, is the last season in a CEO's tenure.
A) experimentation
B) dysfunction
C) convergence
D) selection of an enduring theme

Accepted Answer

According to Hambrick and Fukutomi's study, the last season in a CEO's tenure is often marked by dysfunction, which can include poor decision making, reduced motivation and engagement, and a lack of focus on the company's long-term goals.

Question 8

Culturally diverse top teams help organizations limit .
A) groupthink
B) confusion
C) complexity
D) uncertainty

Accepted Answer

Culturally diverse top teams help organizations limit groupthink. This is because diverse perspectives and experiences can challenge and critique each other, leading to more creative and innovative solutions, rather than just conforming to the group's perceived consensus.

Question 9

Upper echelon theory argues that:
A) turnover at the top becomes a vicious cycle.
B) executive turnover will usually result in declining organizational performance.
C) characteristics of the top management team can predict organizational characteristics.
D) wild turkeys will have a detrimental effect on organizational performance.

Accepted Answer

Upper echelon theory argues that the characteristics (such as demographics, values, and experience) of the top management team can predict organizational characteristics (such as strategic choices, culture, and performance). It does not mention turnover as a vicious cycle or the effect of wild turkeys on organizational performance.

Question 10

Teamwork is appropriate where:
A) the knowledge and talent of workers are dispersed across members and require integration.
B) tasks are independent, easy, less voluminous, and require individual attention.
C) tasks are simple and routine.
D) knowledge and talent is placed in highly skilled individuals.

Accepted Answer

Teamwork is appropriate where the knowledge and talent of workers are dispersed across members and require integration. This means that tasks require collaboration and coordination among team members to achieve a common goal. The other options (B, C, and D) suggest tasks that can be performed more efficiently by individuals and do not require the integration of knowledge and talent among team members.

Question 11

A "wild turkey" in the top management team is:
A) someone who is uncontrollable.
B) a devil's advocate who challenges the thinking of the CEO and other top executives.
C) a member of the executive team that retards the executive team's performance.
D) one who increases the homogeneity within the executive group.

Accepted Answer

A "wild turkey" in the top management team refers to a devil's advocate who challenges the thinking of the CEO and other top executives. This type of individual can bring fresh perspectives and ideas to decision-making processes and prevent the group from becoming too insular or groupthink-oriented.

Question 12

The two sets of social benefits available to team or group members includes:
A) participation and integrated involvement.
B) integrated involvement and achievement.
C) psychological intimacy and recognition.
D) psychological intimacy and integrated involvement.

Accepted Answer

The two sets of social benefits available to team or group members, as stated in the question, are "psychological intimacy" and "integrated involvement."

Psychological intimacy refers to the level of closeness or emotional connectedness that members feel towards each other. This can lead to greater trust, support, and empathy within the team.

Integrated involvement, on the other hand, refers to the degree to which members work together towards a common goal, utilizing their individual skills and knowledge to produce a collective outcome. This can lead to increased motivation, satisfaction, and productivity among team members.

Therefore, the best choice that reflects both of these sets of benefits is D.

Question 13

All work teams are groups, but not all groups are work teams.

Accepted Answer

This statement is true. All work teams are considered groups, but not all groups are considered work teams. A work team is a specific type of group that is formed for the purpose of achieving a goal or completing a project together. Other groups, such as social groups or interest groups, may not necessarily have a specific task or goal to accomplish together.

Question 14

All of the following are considered important work process issues except:
A) diversity.
B) competitive behaviors.
C) cooperative behaviors.
D) role specification.

Accepted Answer

The answer of All of the following are considered important...

Question 15

Cooperative rewards in work teams will have the most effective impact on:
A) speed of performance.
B) accuracy of performance.
C) individual satisfaction.
D) none of these.

Accepted Answer

The answer of Cooperative rewards in work teams will have...

Question 16

Task functions relate to a group's efforts to complete an assignment. These functions include all of the following except:
A) seeking information.
B) coordinating activities.
C) testing ideas.
D) consensus testing.

Accepted Answer

The other three options (seeking information, coordinating activities, and testing ideas) all relate to the group working together to complete the task. Consensus testing, on the other hand, does not have to do with the group's efforts to complete the assignment but rather with testing the agreement or consensus among group members about a particular issue or decision.

Question 17

Integrated involvement as a social benefit of group or team membership includes:
A) emotional support.
B) affection and warmth.
C) opportunity for influence.
D) emotional isolation.

Accepted Answer

Integrated involvement refers to the opportunity for influence, as it involves being actively engaged and having a say or impact within the group or team.

Question 18

As a member of a quality circle, you frequently check with other members to make sure all are focused on the same problem and that everyone has opportunities to contribute. You are performing the group maintenance function of:
A) following others' leads.
B) testing ideas.
C) gatekeeping communication.
D) giving information.

Accepted Answer

Gatekeeping communication involves ensuring all members have the opportunity to contribute and that the group stays focused on the same problem. This is exactly what the member in this scenario is doing. The other choices do not accurately describe the function being performed.

Question 19

Which of the following is the most accurate statement regarding the impact of dissimilarity on teams and team members?
A) Value dissimilarity is negatively related to task conflict.
B) Functional dissimilarity is negatively related to team involvement.
C) Value dissimilarity is negatively related to team involvement.
D) Demographic dissimilarity has no impact on OCB.

Accepted Answer

Research has shown that value dissimilarity, particularly on important values, can negatively impact team involvement and cooperation, as individuals may feel less connected to their teammates and less motivated to work together. However, functional dissimilarity can actually lead to more innovative solutions and better team performance. Demographic dissimilarity, on the other hand, can have mixed effects on outcomes such as OCB, with some studies finding a positive impact and others finding no significant relationship.

Question 20

A is a multicultural top team in which all but one member come from the same background.
A) bicultural group
B) homogeneous group
C) token group
D) multicultural group

Accepted Answer

A token group is one where all but one member come from the same background, making the lone member a "token" representative of a different background.

Quiz 9: Work Teams and Groups

For successful chief executive officers, the peak performance years mostly occur at about:

Self-managed teams are sometimes called .

Work team effectiveness in the new team environment requires management's attention to both:

Which of the following is NOT a maintenance function of a group?

According to the research done by Hambrick and Fukutomi, in which of the following seasons of a CEO's tenure is his or her power at the lowest?

A team-oriented work environment places emphasis on:

According to Hambrick and Fukutomi, is the last season in a CEO's tenure.

Culturally diverse top teams help organizations limit .

Upper echelon theory argues that:

Teamwork is appropriate where:

A "wild turkey" in the top management team is:

The two sets of social benefits available to team or group members includes:

All work teams are groups, but not all groups are work teams.

All of the following are considered important work process issues except:

Cooperative rewards in work teams will have the most effective impact on:

Task functions relate to a group's efforts to complete an assignment. These functions include all of the following except:

Integrated involvement as a social benefit of group or team membership includes:

As a member of a quality circle, you frequently check with other members to make sure all are focused on the same problem and that everyone has opportunities to contribute. You are performing the group maintenance function of:

Which of the following is the most accurate statement regarding the impact of dissimilarity on teams and team members?

A is a multicultural top team in which all but one member come from the same background.