A flight attendant who is expected to act cheerful and happy as a part of the job would likely experience:

Question

Quizplus · Accepted Answer

The flight attendant is expected to display emotions that may not necessarily reflect their true feelings, which is emotional labor. Emotional deviance refers to displaying emotions that are opposite to the ones expected in the situation, while positive emotional contagion is the spreading of positive emotions to others. A decrease in emotional intelligence means that the person would have difficulty identifying, understanding and managing their own emotions, which is not necessarily related to the situation of the flight attendant.

A Flight Attendant Who Is Expected to Act Cheerful and Happy