Which of the following is an internal marketing metric that companies need to monitor?
A) market share
B) consumer satisfaction
C) relative perceived quality
D) total number of customers
E) relative employee satisfaction

Question

Quizplus · Accepted Answer

Relative employee satisfaction is an internal marketing metric that monitors the satisfaction level of employees within the company. This is important as happy employees are more likely to provide better customer service which results in higher customer satisfaction and ultimately benefit the company.

Which of the Following Is an Internal Marketing Metric That