Question 1

Because of the cultural differences in Asia and Latin America,"help lines" are more effective when they are oriented more toward providing guidance rather than reporting misconduct.

Accepted Answer

In Asian and Latin American cultures, there may be a reluctance to report misconduct due to concerns about stigma and shame. Therefore, help lines may be more effective if they focus on providing guidance and support rather than solely on reporting wrongdoing.

Question 2

Although bribes are an accepted part of commercial transactions in many Asian,African,Latin American,and Middle Eastern countries,it is usually against the law in these very same countries.

Accepted Answer

Although bribery may be common in some countries, it is often illegal and can result in prosecution. In fact, many countries have anti-bribery laws and regulations in place to combat corruption in public and private sectors.

Question 3

Behavior is difficult to predict because people adapt their behaviors to what they believe others expect of them.

Accepted Answer

This is known as the social desirability bias and can make it challenging to accurately predict how someone may behave in a particular situation.

Question 4

Spouses of high level expatriate managers generally serve in a corporate "ambassador" role.

Accepted Answer

Spouses of high level expatriate managers often assist in representing the company in social settings and developing relationships with local business and community leaders, making them corporate "ambassadors".

Question 5

Ethical issues are universal and do not vary from culture to culture.

Accepted Answer

Ethical issues can vary based on cultural values and beliefs. What may be considered ethical in one culture may not be in another. For example, euthanasia may be seen as an ethical choice in some cultures, while in others it may be considered morally wrong.

Question 6

The Golden Rule ("do unto others as you would have them do unto you")appears in the teachings of every major world religion.

Accepted Answer

The Golden Rule is a common moral principle found in the teachings of various religions around the world, including Christianity, Judaism, Islam, Buddhism, Confucianism, and Taoism.

Question 7

The term cultural intelligence (CQ)has been used to describe an individual's ability to be effective in cross-cultural situations.

Accepted Answer

This is the correct definition of cultural intelligence (CQ). It refers to an individual's ability to understand, appreciate and effectively work with different cultures.

Question 8

If we understand how people think and behave in their native environment,we will understand how a particular group will behave in relation to cultural outsiders.

Accepted Answer

The answer of If we understand how people think and...

Question 9

Many overseas assignments end early and unsuccessfully because the expatriate manager's and the manager's family's inability to adjust to the foreign work environment.

Accepted Answer

Research has shown that a significant number of overseas assignments end early and unsuccessfully due to expatriates and their families not being able to adjust to the new work and living environment.

Question 10

Visitors to another culture will notice things that are important at home but that may not be important in the target culture.

Accepted Answer

This statement is true, as different cultures have varying values and priorities. What may be seen as important in one culture may not hold the same significance in another culture.

Question 11

In its Bribe Payers Index (BPI)of 2008,Transparency International (TI)cited Russia,China,Mexico,and India for having particularly high levels of perceived bribery.

Accepted Answer

The answer of In its Bribe Payers Index (BPI)of 2008,Transparency...

Question 12

Fluency in a foreign language assists with verbal communication,but helps little in understanding the culture.

Accepted Answer

Fluency in a foreign language aids in both verbal communication and understanding the culture associated with the language. Language and culture are closely linked, and understanding the nuances of the language often requires an understanding of the cultural context in which it is spoken.

Question 13

Successful international business persons are achievers with years of experience in US multinationals.

Accepted Answer

While experience in US multinationals may be an advantage, it is not a prerequisite for successful international business persons. There are many successful business persons who have gained their experience through other means such as starting their own businesses or working for non-US companies.

Question 14

According to researchers at Harvard,in developing their firm's codes of conduct,multinational firms would be wise to stick with the eight principles identified by their research as the core of global standards of conduct and to not deviate or supplement the principles with values unique to their respective firms.

Accepted Answer

Harvard researchers suggest that while there are core principles that can serve as a foundation for a firm's code of conduct, it is also important for multinational firms to consider and integrate their own unique values and the specific ethical challenges they face in different markets. This approach allows for a more comprehensive and relevant code of conduct that reflects both global standards and the firm's individual identity and values.

Question 15

Justice and fairness are universal human values.Therefore,specific beliefs and preferences about what is a fair allocation are also universally interdependent.

Accepted Answer

While justice and fairness are considered universal human values, specific beliefs and preferences about what constitutes a fair allocation can vary greatly across different cultures, societies, and individuals, reflecting a diversity of moral and ethical frameworks.

Question 16

If a company official is abducted by Somali pirates and held for ransom,the Foreign Corrupt Practices act (FCPA)calls for the company to forego negotiating for the employee's release and to not pay a ransom.

Accepted Answer

The FCPA focuses on prohibiting bribery of foreign officials to obtain or retain business, and does not specifically address or provide guidelines on ransom payments to non-governmental entities, such as pirates, for the release of hostages.

Question 17

The additional costs of corruption to international projects is less than 5% on average making it practical to include corruption as a cost of doing business.

Accepted Answer

This statement is false. The additional costs of corruption to international projects can be much higher than 5% and cannot be considered a practical cost of doing business. Corruption can lead to delays, increased project costs, and damage to reputation, which ultimately affects the success of international projects.

Question 18

Workers in a culture of low power distance may be more willing to question the boss's authority or even blow the whistle on an unethical manager.

Accepted Answer

In a culture of low power distance, there is a smaller power gap between superiors and subordinates. This encourages open communication and willingness to challenge authority, including managers who behave unethically.

Question 19

More and more consumers say that corporate citizenship influences their buying habits.

Accepted Answer

According to various surveys and studies, a growing number of consumers consider a company's social and environmental responsibility when making purchasing decisions. Therefore, more and more consumers are saying that corporate citizenship influences their buying habits.

Question 20

A country's sociopolitical environment increases the number of ethical questions with a company must deal.

Accepted Answer

Sociopolitical factors can affect a company's operations, business models, and local practices, resulting in ethical challenges that must be addressed.

Quiz 11: Managing for Ethics and Social Responsibility in a Global Business Environment