Question 1

To make it easy to terminate a subordinate,ensure that you are being fair,that you deliver the news in a way that is aligned with your organization's values,and allow the employee to maintain his personal dignity.

Accepted Answer

Ensuring fairness, aligning with organizational values, and allowing the employee to maintain dignity are key aspects of a respectful and professional termination process.

Question 2

Employees who perceive that they have been unfairly treated are less satisfied,less likely to go the extra mile,and more likely to steal from the organization.

Accepted Answer

Research has shown that employees who feel that they have been treated unfairly are more likely to have negative attitudes towards their work, including lower job satisfaction and reduced willingness to engage in organizational citizenship behaviors. They may also retaliate against the organization, such as through theft or sabotage.

Question 3

Those who survive company layoffs rarely exhibit negative behaviors (such as decreased productivity or low morale).

Accepted Answer

Survivors of company layoffs often experience negative behaviors like decreased productivity and low morale due to increased stress, fear of future layoffs, and guilt over their colleagues' job losses.

Question 4

Actively engaged employees help an organization by keeping turnover and absenteeism low,while promoting higher customer loyalty.

Accepted Answer

Actively engaged employees are more committed to their work, which leads to lower turnover and absenteeism rates. They also tend to provide better customer service and foster stronger connections with customers, increasing customer loyalty.

Question 5

According to a survey of executives,most respondents would rather lie to employees about performance than confront them about performance problems.

Accepted Answer

According to the statement, the majority of executives surveyed would prefer to lie about performance issues rather than confront employees about them.

Question 6

Reference: Types of Employee Engagement
-Don is sometime willing to go the "extra mile," but generally comes to work to do what needs to be done and to go home.
A)Actively engaged
B)Not engaged
C)Actively disengaged

Accepted Answer

Don is not actively engaged as he only comes to work to do what needs to be done and to go home. He is not actively seeking to go above and beyond in his work or to contribute more to the organization.

Question 7

The Equal Employment Opportunity Commission (EEOC)received more than 93,000 workplace discrimination complaints in 2009,and monetary relief for victims totaled more than $376 million.

Accepted Answer

This statement is true.

Question 8

The intention of most dress codes is to restrict individuality and project the company image.

Accepted Answer

Dress codes are typically intended to promote a professional and cohesive work environment, not to restrict individuality.

Question 9

Research has shown that the best way to encourage ethical behavior is to create an organizational culture that is built to enhance employee engagement.

Accepted Answer

Research has consistently found that building an organizational culture that actively promotes employee engagement and encourages ethical behavior is the most effective way to shape a company's ethical orientation. When employees feel that their voices are heard, that they are part of a larger mission, and that ethical behavior is a priority for leadership, they are more likely to act in ways that promote integrity and strive for success in ways that are consistent with ethical principles.

Question 10

Turkey farming is the fine art of placing poor performers alongside strong performers so that the organization benefits.

Accepted Answer

Turkey farming refers to a management practice of keeping poor performers and not taking action against them, even if they are hindering the organization's progress. This is not considered a fine art, but rather a negative management style that can harm the success of the organization.

Question 11

Discipline is important to ensure worker productivity,set standards of acceptable behaviors,and meet the requirements of the U.S.Sentencing Guidelines.

Accepted Answer

Discipline helps employees stay focused on their work, adhere to company policies and regulations, and meet performance expectations. It also ensures the organization is compliant with legal and ethical standards outlined in the U.S. Sentencing Guidelines.

Question 12

Managers play a limited role in increasing employee engagement and building an ethical culture.

Accepted Answer

Managers have a significant role in increasing employee engagement and building an ethical culture. They can set the tone for the organization's values and promote ethical behavior among employees. They can also provide opportunities for employee development and career growth, which can increase engagement and motivation. Additionally, they can create a positive work environment that fosters trust and collaboration among team members.

Question 13

Performance evaluations have little effect on employee performance so evaluating employee performance once every 18 months is sufficient.

Accepted Answer

Performance evaluations can have a significant effect on employee performance, and it is recommended that they are conducted on a regular basis, such as annually or bi-annually. Waiting 18 months between evaluations may not provide enough feedback and guidance to help employees improve their performance.

Question 14

Reference: Types of Employee Engagement
-Lucy is passionate and enthusiastic about her work.She is eager to go the extra mile.
A)Actively engaged
B)Not engaged
C)Actively disengaged

Accepted Answer

The description of Lucy being passionate, enthusiastic, and willing to go the extra mile all fit the characteristics of an actively engaged employee. This type of employee is fully committed to their work and takes pride in their job, which leads to higher productivity and better performance.

Question 15

The best way to ensure that you are not going to be asked to compromise your values is to clearly communicate what people can expect from you.

Accepted Answer

By clearly communicating your values and expectations, others will know where you stand and what you are willing and unwilling to do. This reduces the likelihood that you will be asked to compromise your values.

Question 16

Honest feedback is a two edge sword.Telling employees truthfully how they are performing alienates the strong performers and has a negative effect on the organization's culture.

Accepted Answer

Honest feedback is essential for the growth and development of employees and the organization. While it may be uncomfortable at times, it is important to provide feedback that is honest, specific, and actionable. Strong performers should not be alienated by honest feedback, as they are likely to appreciate the opportunity to improve further. On the other hand, avoiding or sugarcoating feedback can harm both the employee's growth and the organization's culture, creating a culture of complacency and mediocrity.

Question 17

Reference: Types of Employee Engagement
-Jane frequently refuses to do work that "is not her job."
A)Actively engaged
B)Not engaged
C)Actively disengaged

Accepted Answer

Refusing to do work that is not part of your job responsibilities is a sign of actively disengaged behavior, as it shows a lack of willingness to go above and beyond and contribute to the team's overall success.

Question 18

People do not want to believe that the world operates on the principles of fairness.

Accepted Answer

Many people do want to believe that the world operates on principles of fairness, as it aligns with their sense of justice and morality. However, they may also recognize that reality often falls short of this ideal.

Question 19

One of a manager's most important responsibilities is to bring good people into the organization.

Accepted Answer

Bringing good people into an organization is crucial for its success, as they can contribute to the growth and development of the company. A manager plays a vital role in identifying and hiring talented individuals who can add value to the team and help achieve the organization's objectives. It is essential to attract and retain the best talent in the industry to stay competitive and maintain a strong position in the market. Therefore, hiring the right people is one of the most critical responsibilities of a manager.

Question 20

Reference: Types of Employee Engagement
-David is willing to put in his time at work,but he exhibits no passion or no energy for what he does.
A)Actively engaged
B)Not engaged
C)Actively disengaged

Accepted Answer

David exhibits no passion or energy for what he does, indicating that he is not engaged in his work.

Quiz 8: Ethical Problems of Managers