Question 1

William Ouchi added the theory Z dimension of workers.

Accepted Answer

William Ouchi did add the theory Z dimension of workers, which emphasizes employee loyalty and job security leading to increased productivity.

Question 2

Of the nine project manager influence types, three were found to offer the project manager the best chance for success: authority, work challenge, and salary influence.

Accepted Answer

The three most effective types of influence for a project manager are often considered to be expert power, referent power, and informational power, rather than authority, work challenge, and salary influence.

Question 3

The three deliverables from the human resources planning part of the project plan are: the project roles and responsibilities matrix, the project organizational chart, and the staffing management plan.

Accepted Answer

These are indeed the three deliverables from the human resources planning part of the project plan.

Question 4

WBS stands for ________ breakdown structure.
A) work
B) weighted
C) whole
D) winning

Accepted Answer

WBS stands for work breakdown structure.

Question 5

Of the nine project manager influence types, the least likely to help a manager succeed are fund allocation, authority, and penalty.

Accepted Answer

Fund allocation, authority, and penalty are not influence types for project managers.

Question 6

Each WBS element may represent multiple deliverables.

Accepted Answer

The answer of Each WBS element may represent multiple deliverables....

Question 7

The WBS dictionary is the repository for detailed information about the WBS.

Accepted Answer

The WBS dictionary contains detailed information about the work breakdown structure (WBS) and serves as a reference for project stakeholders to understand the scope and components of the project.

Question 8

Managers with theory X workers can exercise a participative style of group decision making.

Accepted Answer

Theory X workers are viewed as disliking work, lacking ambition, and preferring to be led, thus a participative style of group decision making, which involves collaboration and shared decision-making, is generally not associated with managing Theory X workers. Managers of Theory X workers are more likely to use an authoritarian style of leadership.

Question 9

Acquired authority or power is gained from one's peers, based on the perceived knowledge of the individual, his or her interpersonal skills, or work experience on similar projects.

Accepted Answer

Acquired authority or power is based on the individual's perceived knowledge, interpersonal skills, and work experience, which are qualities recognized by peers.

Question 10

In the WBS, accountability for each task should be assignable to one team member.

Accepted Answer

Each task in the WBS should have a clear and accountable owner who is responsible for its completion. This ensures clear communication and avoids confusion or delays in the project.

Question 11

Project human resources planning involves identifying and then documenting the project roles that must be staffed, identifying who has what authority, and producing the project management plan deliverable.

Accepted Answer

Project human resources planning involves identifying and documenting project roles, responsibilities, required skills, and creating a plan for how team members will be acquired. It does not directly involve producing the project management plan deliverable, which is a broader task encompassing all aspects of project planning.

Question 12

When crafting the initial or early staffing plan and project schedule, never start with a plan that requires resources to work overtime to complete the project successfully.

Accepted Answer

Starting with a plan that requires resources to work overtime may lead to burnout, lower productivity, and ultimately affect the success of the project. It is better to create a realistic plan that considers the available resources and timelines.

Question 13

When the product and project requirements have been discovered and documented and the scope statement has been created, the next step is to begin building the work breakdown structure (WBS).

Accepted Answer

The work breakdown structure (WBS) is typically developed after the product/project requirements have been determined and the scope statement has been created.

Question 14

The top-down approach is the fastest path to a completed WBS.

Accepted Answer

The top-down approach, while providing a high-level overview, may not always be the fastest path to a completed Work Breakdown Structure (WBS) as it requires iterative refinement and may overlook detailed tasks that are identified more quickly with a bottom-up approach.

Question 15

Frederick Herzberg found that the factors causing job satisfaction are different from those causing job dissatisfaction.

Accepted Answer

Frederick Herzberg's Two-Factor Theory states that the factors that cause job satisfaction are different from those that cause job dissatisfaction. Factors such as recognition, achievement, and the work itself are associated with job satisfaction, while factors such as working conditions, salary, and company policies are associated with job dissatisfaction.

Question 16

Every project must have an organizational chart.

Accepted Answer

While having an organizational chart is helpful for most projects, it is not an absolute requirement or mandatory for every project. Some smaller or informal projects may not require such a chart.

Question 17

Of the nine project manager influence types, three were found to offer the project manager the best chance for success: expertise, work challenge, and salary influence.

Accepted Answer

This statement is true. Research on project manager influence types has shown that expertise, work challenge, and salary influence are the most effective types of influence for project managers.

Question 18

The final deliverable from human resource planning is the staff management plan.

Accepted Answer

The staff management plan, which outlines how to recruit, develop, train, manage, and retain employees, is the final deliverable of the human resource planning process.

Question 19

Capturing input of SMEs and other interested project stakeholders is done via the work analysis, using a variety of techniques: brainstorming sessions, interviews, focus groups, workshops, questionnaires and surveys, observations, and system prototypes.

Accepted Answer

The answer of Capturing input of SMEs and other interested...

Question 20

For every project, regardless of size, the project manager should create a roles and responsibilities matrix to be sure everyone knows their tasks.

Accepted Answer

Creating a roles and responsibilities matrix is a best practice for project management, as it helps ensure that all team members understand their tasks and responsibilities for the project. This is true for projects of all sizes.

Quiz 5: Project Scope and Human Resource Planning