Which of the following statements is true regarding a matrix structure?
A) A matrix structure has a clearly defined hierarchy of authority.
B) An organization using a matrix structure can quickly respond to changing needs of customers.
C) A matrix structure is characterized by clearly defined roles.
D) Organizations with matrix structures tend to have the tallest hierarchies.

Question

Quizplus · Accepted Answer

A matrix structure is designed to enable organizations to quickly respond to changing needs of customers by utilizing the expertise and resources of different departments or functional areas. It typically involves a cross-functional team structure with multiple reporting lines and less emphasis on a traditional hierarchy of authority. Although roles may be defined, there is often a degree of ambiguity and fluidity in terms of responsibilities and decision-making. The hierarchy in a matrix structure tends to be flatter than in traditional organizations, with less emphasis on a tall chain of command.

Which of the Following Statements Is True Regarding a Matrix