Question 1

Phased operation is more expensive than full parallel operation because the entire system must be worked with at a time.

Accepted Answer

Phased operation only works on a portion of the system at a time, so it is typically less expensive than full parallel operation which requires all components to be worked on simultaneously.

Question 2

Whenever possible, people who were not directly involved in developing a system should conduct the post-implementation evaluation.

Accepted Answer

The post-implementation evaluation should be conducted by people who were not directly involved in developing the system, as they can offer an unbiased perspective on the system's effectiveness and identify areas for improvement.

Question 3

The main objective of ____________________ is to avoid problems or to detect them as soon as possible.

Accepted Answer

The answer of The main objective of ____________________ is to...

Question 4

Post-implementation evaluation primarily is concerned with assessing the quality of a new system.

Accepted Answer

Post-implementation evaluation is a process of evaluating the new system's effectiveness and efficiency after it has been deployed. One of the primary goals of this evaluation is to determine the system's quality and identify areas where improvements can be made. Therefore, the statement is true.

Question 5

The post-implementation evaluation verifies that a new system meets specified requirements, complies with user objectives, and produces the anticipated benefits.

Accepted Answer

The post-implementation evaluation is conducted to ensure that the new system meets the specified requirements, aligns with user objectives, and generates the expected benefits, making option A true.

Question 6

Effective online documentation is an important productivity tool because it empowers users and reduces the time that IT staff members must spend in providing telephone, e-mail, or face-to-face assistance.

Accepted Answer

Effective online documentation provides users with access to information and instructions they need to troubleshoot and solve problems on their own, reducing the need for IT staff members to provide assistance. This can save time and resources for both the users and IT staff, making it an important productivity tool.

Question 7

-A(n) ____________________, such as that illustrated in the accompanying figure, consists of rectangles that represent the program modules, with arrows and other symbols that provide additional information.

Accepted Answer

The answer of 
-A(n) ____________________, such as that illustrated in...

Question 8

-In a structure chart, such as the one shown in the accompanying figure, a higher-level module, called a(n) ____________________ module, directs lower-level modules.

Accepted Answer

The answer of 
-In a structure chart, such as the...

Question 9

A systems analyst prepares most of the systems documentation during the systems analysis and systems design phases.

Accepted Answer

During the systems analysis and systems design phases, the systems analyst is responsible for preparing most of the systems documentation, including the requirements document, design document, and user manuals.

Question 10

Restricting the implementation to a pilot site increases the risk of system failure, compared with a direct cutover method, and operating both systems for only the pilot site is more expensive than a parallel operation for the entire company.

Accepted Answer

The answer of Restricting the implementation to a pilot site...

Question 11

-In a structure chart, such as the one shown in the accompanying figure, a(n) ____________________ module is reusable code and can be invoked from more than one point in a structure chart.

Accepted Answer

The answer of 
-In a structure chart, such as the...

Question 12

Systems analysts prepare overall documentation, such as process descriptions and report layouts, early in the SDLC.

Accepted Answer

Systems analysts typically start by preparing overall documentation, such as process descriptions and report layouts, during the early stages of the SDLC. This documentation helps to define the features and requirements of the system, and guides the development process.

Question 13

The skill set required to develop documentation usually is the same as that to develop a system.

Accepted Answer

The answer of The skill set required to develop documentation...

Question 14

Commercial software packages must undergo unit and integration testing similar to that of in-house developed systems, although system testing usually is not performed.

Accepted Answer

The answer of Commercial software packages must undergo unit and...

Question 15

Post-implementation evaluations are optional for most information systems projects.

Accepted Answer

Post-implementation evaluations are not optional for most information systems projects. They help identify whether the objectives were achieved and allow for improvements to be made for future projects.

Question 16

To minimize the need to require information from two different systems, cyclical information systems usually are converted using the direct cutover method at the beginning of a quarter, calendar year, or fiscal year.

Accepted Answer

The direct cutover method involves discontinuing the old system and immediately replacing it with the new system. This is typically done at the beginning of a quarter, calendar year, or fiscal year to minimize disruptions. Therefore, information systems are converted using this method to minimize the need to require information from two different systems.

Question 17

-In a structure chart, such as the one shown in the accompanying figure, a lower-level module is called a(n) ____________________ module.

Accepted Answer

The answer of 
-In a structure chart, such as the...

Question 18

Systems analysts seldom are responsible for preparing documentation to help users learn a system.

Accepted Answer

Systems analysts are responsible for preparing documentation to help users learn a system. This documentation may include user manuals, training materials, and online help systems. It is important for the systems analyst to ensure that the documentation is accurate, comprehensive, and easy to understand, so that users can quickly and efficiently learn how to use the system.

Question 19

Most Webinars are Web-based broadcasts that allow a user to receive audio or multimedia files using music player software.

Accepted Answer

Webinars are interactive online seminars or presentations that allow participants to engage in real-time discussions, not just receive audio or multimedia files.

Question 20

Data conversion is easier when the new system replaces a manual system, because all data can be entered manually, unless it must be scanned.

Accepted Answer

The answer of Data conversion is easier when the new...

Quiz 11: Managing Systems Implementation

Phased operation is more expensive than full parallel operation because the entire system must be worked with at a time.

Whenever possible, people who were not directly involved in developing a system should conduct the post-implementation evaluation.

The main objective of ____________________ is to avoid problems or to detect them as soon as possible.

Post-implementation evaluation primarily is concerned with assessing the quality of a new system.

The post-implementation evaluation verifies that a new system meets specified requirements, complies with user objectives, and produces the anticipated benefits.

Effective online documentation is an important productivity tool because it empowers users and reduces the time that IT staff members must spend in providing telephone, e-mail, or face-to-face assistance.

-A(n) ____________________, such as that illustrated in the accompanying figure, consists of rectangles that represent the program modules, with arrows and other symbols that provide additional information.

-In a structure chart, such as the one shown in the accompanying figure, a higher-level module, called a(n) ____________________ module, directs lower-level modules.

A systems analyst prepares most of the systems documentation during the systems analysis and systems design phases.

Restricting the implementation to a pilot site increases the risk of system failure, compared with a direct cutover method, and operating both systems for only the pilot site is more expensive than a parallel operation for the entire company.

-In a structure chart, such as the one shown in the accompanying figure, a(n) ____________________ module is reusable code and can be invoked from more than one point in a structure chart.

Systems analysts prepare overall documentation, such as process descriptions and report layouts, early in the SDLC.

The skill set required to develop documentation usually is the same as that to develop a system.

Commercial software packages must undergo unit and integration testing similar to that of in-house developed systems, although system testing usually is not performed.

Post-implementation evaluations are optional for most information systems projects.

To minimize the need to require information from two different systems, cyclical information systems usually are converted using the direct cutover method at the beginning of a quarter, calendar year, or fiscal year.

-In a structure chart, such as the one shown in the accompanying figure, a lower-level module is called a(n) ____________________ module.

Systems analysts seldom are responsible for preparing documentation to help users learn a system.

Most Webinars are Web-based broadcasts that allow a user to receive audio or multimedia files using music player software.

Data conversion is easier when the new system replaces a manual system, because all data can be entered manually, unless it must be scanned.