When answering requests and a potential sale is involved,one important goal is to
A)leave your audience with a good impression of you and your firm.
B)provide negative information about any possible competitors.
C)use hard sell techniques to pressure the reader into making the purchase.
D)explain the flaws in competitors' products.
E)include a deadline to encourage more frequent sales.

Question

Quizplus · Accepted Answer

Leaving a good impression of yourself and your firm is crucial when trying to make a sale. It builds trust and credibility with the potential customer, increasing the likelihood of them choosing your product or service. Using negative information about competitors or hard sell techniques can actually have the opposite effect and turn the potential customer away. Including a deadline can be helpful, but it is not as important as leaving a good impression. Explaining the flaws in competitors' products is not necessary and may come across as unprofessional.

When Answering Requests and a Potential Sale Is Involved,one Important