Most routine informative messages have a(n)________ tone.
A)positive
B)relational
C)neutral
D)dogmatic
E)adversarial

Question

Quizplus · Accepted Answer

Most routine informative messages have a neutral tone as they are conveying factual information without any emotional or persuasive language. Positive or negative tones may be used depending on the purpose of the message, but a neutral tone is the most common for routine messages. Relational tone focuses on building a relationship and may not always be necessary for routine messages. Dogmatic and adversarial tones involve forceful or confrontational language and are not appropriate for routine messages.

Most Routine Informative Messages Have A(n)________ Tone