Condolence messages should
A) focus on your own sense of loss.
B) avoid referring to the deceased.
C) be short,simple,and sincere.
D) always be sent via electronic media.
E) focus on the future.
Correct Answer:
Verified
Q87: When you're writing a message of appreciation
A)keep
Q88: The categories of routine replies and positive
Q89: Direct-to-consumer news releases are
A)specialized documents used to
Q90: If you're responding to a claim and
Q91: If you plan to grant a claim
Q93: A social media release includes _ that's
Q94: If you are sending an informative memo
Q95: If you decide to write a letter
Q96: Most routine informative messages have a(n)_ tone.
A)positive
B)relational
C)neutral
D)dogmatic
E)adversarial
Q97: If you have serious concerns about the
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