The categories of routine replies and positive messages include all of the following EXCEPT
A) answering requests for information and action.
B) granting claims and adjustments.
C) refusing applicants' résumés.
D) sending goodwill messages.
Correct Answer:
Verified
Q83: Excluding important negative information about a candidate
Q84: When offering compliments in a goodwill message,you
Q85: When responding to a customer's complaint about
Q86: A _ is a specialized document used
Q87: When you're writing a message of appreciation
A)keep
Q89: Direct-to-consumer news releases are
A)specialized documents used to
Q90: If you're responding to a claim and
Q91: If you plan to grant a claim
Q92: Condolence messages should
A)focus on your own sense
Q93: A social media release includes _ that's
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents