Question 1

The behavioural component of an attitude is made up of the beliefs, opinions, knowledge or information held by a person.

Accepted Answer

The behavioural component of an attitude refers to the actions or behaviors that a person exhibits towards the object of the attitude, and is not specifically made up of beliefs, opinions, knowledge or information.

Question 2

In a short essay, describe what organisational behaviour is and what its goals are.

Accepted Answer

Organisational behaviour (OB)is concerned more specifically with the actions of people at work. Organisational behaviour focuses on three main areas.First, it looks at individual behaviour.Based predominantly on contributions from psychologists, this area includes such topics as attitudes, personality, perception, learning and motivation.Second, OB is concerned with group behaviour, which includes norms, roles, team building, leadership and conflict.Our knowledge about groups comes basically from the work of sociologists and social psychologists.Finally, OB also looks at organisational aspects, including structure, culture, and human resource policies and practices. The goals of OB are to explain, predict and influence behaviour.A manager's success depends on getting things done through people.To do this, the manager needs to be able to explain why employees engage in some behaviours rather than others, to predict how employees will respond to various actions the manager might take and to influence how employees behave.

Question 3

The term 'attitude' usually refers to the affective component.

Accepted Answer

Attitude refers to the affective component, which includes emotions, feelings, and evaluations towards a particular object, person, or situation. However, attitude also has cognitive and behavioral components, which involve beliefs, thoughts, and actions associated with the attitude.

Question 4

Which of the following is NOT associated with the study of individuals?
A)motivation
B)attitudes
C)learning
D)roles
E)perception

Accepted Answer

Roles are more commonly associated with the study of how individuals interact within groups or organizations, focusing on the expectations and behaviors associated with positions in social systems, rather than the study of individuals themselves.

Question 5

Organisational behaviour is primarily concerned with group interactions.

Accepted Answer

Organisational behaviour studies both individual and group interactions within organizational settings, focusing on psychological, social, and structural dynamics.

Question 6

Which of the following is NOT an example of Organisational Citizenship Behaviour (OCB)?
A)helping others on your work team
B)volunteering for extended job activities
C)avoiding unnecessary conflicts
D)reporting to management of unethical behaviour you have witnessed
E)making constructive statements about your work group and the organisation

Accepted Answer

Reporting unethical behaviour is not an example of OCB because it is a duty and responsibility of all employees to bring such behaviour to the attention of management. OCB refers to voluntary actions that go beyond one's job requirements to help others and improve the organization. Choices A, B, C, and E are examples of OCB.

Question 7

Deviance is one of the drawbacks of Organisational Citizenship Behaviour (OCB).

Accepted Answer

Deviance is not a drawback of OCB; rather, OCB refers to voluntary, beneficial behaviors that support the organization, while deviance involves harmful or counterproductive actions.

Question 8

Two of the goals of organisational behaviour are to ________ and ________ behaviour.
A)understand; counsel
B)categorise; simplify
C)explain; predict
D)understand; control
E)impact; change

Accepted Answer

The answer of Two of the goals of organisational behaviour...

Question 9

The six important behaviours typically studied in organisational behaviour are employee productivity, absenteeism, turnover, organisational citizenship behaviour, workplace misbehaviour and ________.
A)creativity
B)individualism
C)risk taking
D)pay satisfaction
E)job satisfaction

Accepted Answer

The six important behaviours typically studied in organisational behaviour are employee productivity, absenteeism, turnover, organisational citizenship behaviour, workplace misbehaviour and job satisfaction. Therefore, the best choice is E - job satisfaction.

Question 10

Organisational behaviour focuses on ________.
A)group behaviour
B)individual behaviour
C)organisational aspects
D)both A and B
E)all of the above

Accepted Answer

The answer of Organisational behaviour focuses on ________.
A)group behaviour
B)individual behaviour
C)organisational...

Question 11

Turnover is failure to report to work.

Accepted Answer

Turnover refers to the rate at which employees leave a company and are replaced by new employees, not just failing to report to work.

Question 12

The goals of organisational behaviour are to predict, explain and influence behaviour.

Accepted Answer

The goals of organisational behaviour are to predict, explain and influence behaviour.

Question 13

In a short essay, define six important employee behaviours that managers want to explain, predict and influence.

Accepted Answer

The answer of In a short essay, define six important...

Question 14

Job involvement is the degree to which an employee identifies with his or her job, actively participates in it and considers his or her job performance to be important to his or her self-worth.

Accepted Answer

Job involvement refers to an employee's emotional attachment to their job, level of engagement, and sense of importance they place on their job performance. Therefore, the statement is true.

Question 15

Attitudes are evaluative statements concerning objects, people or events.

Accepted Answer

Attitudes are indeed evaluative statements about objects, people, or events, reflecting how we feel and think about them.

Question 16

Violence is an example of workplace misbehaviour.

Accepted Answer

Workplace violence includes physical assault, harassment, intimidation, and other aggressive behaviors. It is considered a serious form of workplace misbehaviour.

Question 17

Which of the following is NOT an example of workplace misbehaviour?
A)violence
B)deviance
C)aggression
D)antisocial behaviour
E)turnover

Accepted Answer

Turnover is not an example of workplace misbehavior. It refers to the rate at which employees leave a job or a company voluntarily or involuntarily. The other choices, violence, deviance, aggression, and antisocial behavior, all refer to various forms of negative behavior exhibited by employees in the workplace.

Question 18

Which of the following are major areas on which organisational behaviour focuses?
A)macro-personality traits and micro-personality traits
B)traits and environments
C)individual behaviour and group behaviour
D)managerial behaviour and employee behaviour
E)cognitive and behavioural outcomes

Accepted Answer

Organisational behaviour focuses on both individual behaviour and group behaviour within an organisation. This includes topics such as motivation, communication, leadership, and teamwork. Option A and B are incorrect as they mention personality traits which are only a part of the individual behaviour aspect. Option D is incorrect as it only identifies behaviour of specific roles within the organisation without including overall behaviour. Option E is incorrect as it focuses on specific outcomes rather than the broader areas of focus within organisational behaviour.

Question 19

Which of the following is associated with the study of individuals?
A)perception
B)roles
C)team building
D)norms
E)conflict

Accepted Answer

Perception is the process of how individuals interpret and make sense of information from their surroundings. It is a key concept in the study of individuals. Roles, team building, norms, and conflict are more closely associated with group dynamics and organizational behavior.

Question 20

When an employee says, 'I make less money at this company than I could earn at another company,' he/she is reflecting the cognitive component of an attitude.

Accepted Answer

The statement reflects the cognitive component of an attitude, which is based on beliefs and opinions about the job, company, or work environment. It involves an evaluation of the job and its outcomes, such as salary, benefits, and opportunities for growth and development.

Quiz 15: Understanding Individual Behaviour

The behavioural component of an attitude is made up of the beliefs, opinions, knowledge or information held by a person.

In a short essay, describe what organisational behaviour is and what its goals are.

The term 'attitude' usually refers to the affective component.

Which of the following is NOT associated with the study of individuals?

Organisational behaviour is primarily concerned with group interactions.

Which of the following is NOT an example of Organisational Citizenship Behaviour (OCB) ?

Deviance is one of the drawbacks of Organisational Citizenship Behaviour (OCB).

Two of the goals of organisational behaviour are to and behaviour.

The six important behaviours typically studied in organisational behaviour are employee productivity, absenteeism, turnover, organisational citizenship behaviour, workplace misbehaviour and ________.

Organisational behaviour focuses on ________.

Turnover is failure to report to work.

The goals of organisational behaviour are to predict, explain and influence behaviour.

In a short essay, define six important employee behaviours that managers want to explain, predict and influence.

Job involvement is the degree to which an employee identifies with his or her job, actively participates in it and considers his or her job performance to be important to his or her self-worth.

Attitudes are evaluative statements concerning objects, people or events.

Violence is an example of workplace misbehaviour.

Which of the following is NOT an example of workplace misbehaviour?

Which of the following are major areas on which organisational behaviour focuses?

Which of the following is associated with the study of individuals?

When an employee says, 'I make less money at this company than I could earn at another company,' he/she is reflecting the cognitive component of an attitude.