Question 1

Planning for quality is a necessary, yet often forgotten or dismissed, function on a project.

Accepted Answer

Planning for quality is crucial to ensure that a project meets the required standards and expectations. Without proper planning and consideration of quality, a project runs the risk of failing to meet its objectives and may result in dissatisfaction from stakeholders.

Question 2

Having a written quality plan at the outset of a project is extremely beneficial because it guarantees against incurring additional costs and schedule extensions due to rework caused by work and deliverables that fail to meet quality requirements and customer expectations.

Accepted Answer

While having a written quality plan is beneficial for setting quality expectations and processes, it does not guarantee against incurring additional costs and schedule extensions, as there can still be unforeseen issues and challenges that arise during a project.

Question 3

The customer may make unannounced visits to the contactor's facility or work.

Accepted Answer

It is possible for a customer to make unannounced visits to a contractor's facility or work.

Question 4

The work breakdown structure is the same thing as the project organization chart or structure.

Accepted Answer

The work breakdown structure (WBS) is a hierarchical decomposition of the project scope into smaller, more manageable components. It is not the same as the project organization chart or structure, which shows the reporting relationships and roles/responsibilities of the project team members.

Question 5

The focus must be on relying on after-the-fact inspections or testing and then do the necessary work to correct quality problems.

Accepted Answer

The statement suggests relying on after-the-fact inspections or testing, which is a reactive approach to quality control. The focus should be on designing and implementing processes that prevent quality problems in the first place, rather than relying on inspections or testing to catch and correct them later.

Question 6

The project quality plan should state which tools and techniques to use and when.

Accepted Answer

The project quality plan should identify the different tools and techniques that will be used to ensure quality throughout the project, and should indicate when they will be deployed.

Question 7

The work breakdown structure subdivides the project into smaller pieces called work items.

Accepted Answer

The statement is true. The work breakdown structure (WBS) is a tool used in project management to decompose a project into smaller pieces called work items or tasks. These smaller pieces can be more easily managed and assigned to different team members, resulting in more efficient and effective project execution.

Question 8

The quality plan may also state that suppliers must provide documentation certifying that the materials they supply meet certain required specifications.

Accepted Answer

This statement is true. The quality plan can require documentation from suppliers to ensure that the materials they are using meet the required specifications.

Question 9

With the quality plan in place including procedures for the application of appropriate quality tools and techniques, quality can then be monitored and controlled.

Accepted Answer

Once the quality plan is in place with appropriate quality tools and techniques, the monitoring and control of quality can be carried out effectively.

Question 10

The work package includes all of the specific work activities that need to be performed to produce the deliverable associated with that work package.

Accepted Answer

Work packages are designed to break down a project into specific activities that are manageable and achievable. Each work package should have a deliverable or tangible outcome that can be measured and evaluated. Therefore, the work package includes all of the specific work activities that need to be performed to produce the deliverable associated with it.

Question 11

The project manager should involve every project member in developing the WBS to have special expertise, knowledge, or experience that will help develop a more comprehensive and complete WBS.

Accepted Answer

While involving every project member in developing the Work Breakdown Structure (WBS) can provide valuable insights, it is not necessary to involve everyone. Typically, key team members with relevant expertise, knowledge, or experience are involved to ensure the WBS is comprehensive and complete. Involving every project member could be impractical and inefficient, especially in large projects.

Question 12

The customer may randomly select certain work elements to review in order to determine whether they are being done in conformance with quality standards and requirements.

Accepted Answer

This statement is true. Customers have the right to review certain work elements to ensure they are meeting quality standards and requirements.

Question 13

It is essential to wait until the end of the project to check if the sponsor/customer requirements and expectations have been met regarding the quality of the project deliverables.

Accepted Answer

It is important to continuously monitor and assess the quality of project deliverables throughout the project, not just at the end, to ensure that they meet the sponsor/customer requirements and expectations. This allows for any necessary corrective actions to be taken in a timely manner.

Question 14

The WBS usually indicates the organization or individual assigned responsibility for performance and completion of each work item.

Accepted Answer

The WBS assigns tasks/activities to specific individuals or organizations for accountability and ownership.

Question 15

The network diagram can be created using a graphic chart format or as an indentured list.

Accepted Answer

The answer of The network diagram can be created using...

Question 16

The key to quality control is to wait until all the work is completed before checking or inspecting for quality.

Accepted Answer

The key to quality control is to incorporate quality checks and inspections throughout the entire process of completing the work, not just at the end. This helps to catch any issues or errors early on and prevent them from becoming bigger problems later. Waiting until the end to check for quality can result in having to redo a large amount of work, wasting time and resources.

Question 17

Different project teams might create somewhat different work breakdown structures for the same project.

Accepted Answer

Work breakdown structures can vary based on the perspective, approach, and specific needs of different project teams.

Question 18

For large or complex projects, it may be difficult for one individual to determine all the work elements to include in the work breakdown structure.

Accepted Answer

Large or complex projects often involve many different tasks, sub-tasks, and activities that need to be identified and organized in a logical, hierarchical structure. It can be challenging for one person to have a comprehensive understanding of all the work that needs to be done, and it may be necessary to involve other stakeholders or subject matter experts to help develop a complete and accurate work breakdown structure.

Question 19

The customer may hire an independent third party or laboratory to be its representative or perform tests when checking the quality of a project deliverables.

Accepted Answer

This is true. Customers have the option to hire an independent third party or laboratory to assess and validate the quality of project deliverables.

Question 20

All branches of the WBS have to be broken down to the same level.

Accepted Answer

All branches of the WBS do not necessarily have to be broken down to the same level. It depends on the project's complexity and level of detail required for effective management.

Quiz 4: Defining Scope, Quality, Responsibility, and Activity Sequence