Question 1

A person's clothing,hairstyle,food preference,and dominant personality trait are all parts of their personality.

Accepted Answer

While clothing and hairstyle may contribute to a person's appearance and how they express themselves, they are not necessarily a part of their personality. Food preference may be influenced by personality traits, but it is not inherently a part of personality. Dominant personality traits are the most accurate representation of a person's personality.

Question 2

Despite an employee's dominant personality traits,all people can be productive workers if their manager is willing to adapt to their nature.

Accepted Answer

Every individual has their unique personality traits, and a good manager should be able to adapt to each employee's nature to ensure productivity. By recognizing and nurturing their strengths, a manager can help employees channel their energy and skills towards achieving the company's goals.

Question 3

Your supervisor recently redesigned your job so that you will be able to make meaningful choices about how your work gets done.Which of the five core dimensions did your supervisor address when making this change?
A)task identity
B)task significance
C)autonomy
D)feedback

Accepted Answer

Autonomy refers to the degree to which the employee has control and discretion over their work and how it is performed. By allowing the employee to make choices about how their work gets done, the supervisor addressed the autonomy dimension.

Question 4

A supervisor can meet the self-actualization need by challenging employee's minds and stretching their skills.

Accepted Answer

Self-actualization is the highest level in Maslow's hierarchy of needs, which is the need for personal growth and fulfillment. It can be achieved by challenging oneself and expanding one's skills and abilities. As a supervisor, providing opportunities for employees to learn and grow can help fulfill this need.

Question 5

Kate has observed employee progress and has shared that with her team.Which step in the performance feedback process does this represent?
A)specify the desired outcomes
B)involve employees in choosing the form of recognition
C)monitor the employee's performance
D)immediately provide recognition for early evidence of results

Accepted Answer

Observing employee progress and monitoring their performance is a step in the performance feedback process. This allows the manager to gather data on the employee's work and provide specific feedback on areas of strength and areas that need improvement. The other options mentioned in the question relate to different steps in the performance feedback process, such as specifying desired outcomes, involving employees in choosing the form of recognition, and immediately providing recognition for early evidence of results.

Question 6

A good supervisor can meet an employee's social need by showing direct care and concern for employees.

Accepted Answer

A good supervisor can show direct care and concern for employees to fulfill their social needs, which can lead to a positive workplace atmosphere and increased job satisfaction.

Question 7

A manager should consider an employee's unsatisfied needs when working to motivate the employee to work harder.

Accepted Answer

Maslow's Hierarchy of Needs suggests that humans have different levels of needs that must be met in order to feel motivated and satisfied in their work. If an employee has an unsatisfied need, such as the need for recognition or a sense of belonging, addressing that need can be a powerful motivator.

Question 8

A supervisor can satisfy the esteem need by showing direct care and concern for employees.
This action would meet the social need.

Accepted Answer

Esteem needs refer to the need for respect, self-esteem, and recognition from others, while showing direct care and concern for employees primarily addresses their social needs, which involve feelings of belongingness and love.

Question 9

Helena just rewarded her team after the first draft completion of their project.Which step in the performance feedback process does this represent?
A)specify the desired outcomes
B)involve employees in choosing the form of recognition
C)monitor the employee's performance
D)immediately provide recognition for early evidence of results

Accepted Answer

This represents the step of immediately providing recognition for early evidence of results. By rewarding her team for their completion of the first draft, Helena is acknowledging their progress and providing positive feedback to motivate them to continue their efforts.

Question 10

Goals form the basis for comparing results to planned performance.

Accepted Answer

Goals serve as a benchmark against which actual outcomes can be measured to determine if planned performance has been achieved.

Question 11

The concept of flow is most likely to occur when goals are clear and immediate feedback is received.

Accepted Answer

According to the theory of flow, clear goals and immediate feedback are two important aspects that contribute to the experience of flow. Therefore, the concept of flow is most likely to occur when these two factors are present.

Question 12

Employees who are very thorough have the personality trait of conscientiousness.

Accepted Answer

Conscientiousness is a personality trait that includes being thorough, organized, responsible, and reliable. Therefore, employees who are very thorough would likely exhibit high levels of conscientiousness.

Question 13

When goals are met,employees rarely feel that their need for achievement and self-esteem are satisfied.
Employees often feel satisfied when goals are met.

Accepted Answer

This statement is false. When employees meet their goals, it can contribute to their overall job satisfaction and sense of accomplishment, which in turn can satisfy their need for achievement and self-esteem.

Question 14

Employees with low conscientiousness and high neuroticism are consistently better job performers.
It is the opposite.Employees with high conscientiousness and low neuroticism are better job performers.

Accepted Answer

Employees with high conscientiousness tend to be more reliable, organized, and efficient, which generally leads to better job performance. High neuroticism, on the other hand, is associated with emotional instability and anxiety, which can negatively impact job performance.

Question 15

Award Seekers prefer rewards such as meaningful work and flexibility.
Award Seekers like trophies,cash cards,and travel awards.

Accepted Answer

Award Seekers, as defined in various motivational and organizational behavior studies, typically prefer tangible rewards such as trophies, cash cards, and travel awards, rather than intangible rewards like meaningful work and flexibility.

Question 16

Praise cravers prefer rewards that acknowledge their work.

Accepted Answer

Praise cravers value acknowledgement and recognition for their efforts and achievements, so rewards that give them this are most effective for motivating them.

Question 17

William asked each of his employees how they prefer to be rewarded.Which step in the performance feedback process does this represent?
A)specify the desired outcomes
B)involve employees in choosing the form of recognition
C)monitor the employee's performance
D)immediately provide recognition for early evidence of results

Accepted Answer

This step involves involving employees in the process of choosing the form of recognition or reward that they prefer. This can help to increase motivation and satisfaction as employees are more likely to value and appreciate a reward that is tailored to their preferences.

Question 18

Harry has explained to his team the expectations of the upcoming project.Which step in the performance feedback process does this represent?
A)specify the desired outcomes
B)involve employees in choosing the form of recognition
C)monitor the employee's performance
D)immediately provide recognition for early evidence of results

Accepted Answer

This step represents specifying the desired outcomes, as Harry is communicating to his team the expectations for the upcoming project.

Question 19

An employee who wishes for a different workspace is likely to be satisfied at work.

Accepted Answer

An employee wishing for a different workspace indicates dissatisfaction with their current work environment, which can negatively impact overall job satisfaction.

Question 20

Employees who tend to have positive outlooks have the personality trait of agreeableness.
These employees have the personality trait of extroversion.

Accepted Answer

The statement is incorrect. Employees who have a positive outlook have the personality trait of optimism. Extroversion refers to the tendency to be outgoing, sociable, and talkative.

Quiz 9: Understanding and Motivating People at Work

A person's clothing,hairstyle,food preference,and dominant personality trait are all parts of their personality.

Despite an employee's dominant personality traits,all people can be productive workers if their manager is willing to adapt to their nature.

Your supervisor recently redesigned your job so that you will be able to make meaningful choices about how your work gets done.Which of the five core dimensions did your supervisor address when making this change?

A supervisor can meet the self-actualization need by challenging employee's minds and stretching their skills.

Kate has observed employee progress and has shared that with her team.Which step in the performance feedback process does this represent?

A good supervisor can meet an employee's social need by showing direct care and concern for employees.

A manager should consider an employee's unsatisfied needs when working to motivate the employee to work harder.

A supervisor can satisfy the esteem need by showing direct care and concern for employees. This action would meet the social need.

Helena just rewarded her team after the first draft completion of their project.Which step in the performance feedback process does this represent?

Goals form the basis for comparing results to planned performance.

The concept of flow is most likely to occur when goals are clear and immediate feedback is received.

Employees who are very thorough have the personality trait of conscientiousness.

When goals are met,employees rarely feel that their need for achievement and self-esteem are satisfied. Employees often feel satisfied when goals are met.

Employees with low conscientiousness and high neuroticism are consistently better job performers. It is the opposite.Employees with high conscientiousness and low neuroticism are better job performers.

Award Seekers prefer rewards such as meaningful work and flexibility. Award Seekers like trophies,cash cards,and travel awards.

Praise cravers prefer rewards that acknowledge their work.

William asked each of his employees how they prefer to be rewarded.Which step in the performance feedback process does this represent?

Harry has explained to his team the expectations of the upcoming project.Which step in the performance feedback process does this represent?

An employee who wishes for a different workspace is likely to be satisfied at work.

Employees who tend to have positive outlooks have the personality trait of agreeableness. These employees have the personality trait of extroversion.