Fact-based management requires an understanding that variation can be either common or special cause,a determination to discover which type,and the resolve to act appropriately upon that discovery.

Question

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Fact-based management is centered around understanding and managing variation in processes. Variation can be caused by common causes, which are inherent in the process and cannot be easily controlled, or by special causes, which are attributed to a specific event or condition. To effectively manage a process, it is necessary to differentiate between common and special causes of variation and take action accordingly. Therefore, the statement is true.

Fact-Based Management Requires an Understanding That Variation Can Be Either