Question 1

Which of the following is an external stakeholder group?
A)project team members
B)top management
C)accountants
D)environmental groups

Accepted Answer

Environmental groups are external stakeholders because they are outside of the organization and have an interest or concern in the organization's impact on the environment. Project team members, top management, and accountants are all internal stakeholders because they are part of the organization.

Question 2

The first step in the project stakeholder management cycle is to ________.

Accepted Answer

The answer of The first step in the project stakeholder...

Question 3

Which of the following is an internal project stakeholder group?
A)clients
B)suppliers
C)functional managers
D)competitors

Accepted Answer

Functional managers are internal stakeholders involved in the project management process. Clients, suppliers, and competitors are external stakeholders.

Question 4

A strategic perspective on project management might ask which of the following questions prior to undertaking a project?
A)What is our corporate culture?
B)Does this project support the company vision?
C)Do we have the necessary budget for this project?
D)Can we define the problem?

Accepted Answer

The answer of A strategic perspective on project management might...

Question 5

Which of the following is NOT an element of strategic management?
A)formulating cross-functional decisions
B)implementing cross-functional decisions
C)evaluating cross-functional decisions
D)eliminating cross-functional decisions

Accepted Answer

Eliminating cross-functional decisions is not an element of strategic management. The other options (formulating, implementing and evaluating cross-functional decisions) are essential steps in the strategic management process.

Question 6

________ designates formal reporting relationships,including the number of levels in the hierarchy and the span of control of managers and supervisors.

Accepted Answer

The answer of ________ designates formal reporting relationships,including the number...

Question 7

Creating action plans to address the needs of various stakeholder groups is part of the ________ step of Block's framework for stakeholder management.
A)define the problem
B)test and refine the solutions
C)develop solutions
D)identify the goals of the principal actors

Accepted Answer

The step of creating action plans to address the needs of various stakeholder groups falls under the development of solutions, which is the third step in Block's framework for stakeholder management. The other options are steps in the framework, but are not directly related to creating action plans.

Question 8

Which statement about stakeholders is best?
A)Stakeholders wield considerable power.
B)Stakeholders can potentially impact project development.
C)Stakeholders are external to a company.
D)By definition,clients are not stakeholders,they are customers.

Accepted Answer

Stakeholders can influence or be affected by a project, making their potential impact on project development significant.

Question 9

The first step in Block's framework of the political process as applied to stakeholder management is to:
A)assess your own capabilities.
B)assess the environment.
C)identify the goals of the principal actors.
D)define the problem.

Accepted Answer

According to Block's framework of the political process, the first step in stakeholder management is to assess the environment. This involves understanding the political, social, economic, and technological factors that may impact stakeholder management. Only after assessing the environment can you effectively identify the goals of the principal actors, define the problem, and assess your own capabilities.

Question 10

Which of the following statements about clients is best?
A)Client refers to the entire customer organization.
B)Clients are concerned with receiving the project as quickly as they can possibly get it.
C)Client groups tend to have similar agendas.
D)A single presentation is best when dealing with all client groups in an organization so that everyone hears exactly the same message.

Accepted Answer

The answer of Which of the following statements about clients...

Question 11

The group that provides raw materials or resources that the project team needs to complete the project is:
A)suppliers.
B)intervenor groups.
C)top management.
D)functional managers.

Accepted Answer

Suppliers are external groups that provide the necessary raw materials or resources to complete a project. Intervenor groups may have an impact on the project but do not necessarily provide raw materials or resources. Top management may have decision-making authority but are not directly involved in providing materials or resources. Functional managers oversee specific departments within an organization and may provide resources, but their focus is on their department's function rather than the overall project.

Question 12

Which of these strategic elements exists at a higher level than the others?
A)programs
B)objectives
C)goals
D)strategies

Accepted Answer

The answer of Which of these strategic elements exists at...

Question 13

The management department at the university decides to add a new program in restaurant,hotel,and institutional management.As part of the development process they hold focus groups consisting of area business leaders,current and former students,and restaurant and hotel owners.These groups can be described as:
A)project leaders.
B)project workers.
C)stakeholders.
D)clients.

Accepted Answer

The groups involved in providing feedback and input on the new program can be considered stakeholders, as they have a vested interest in the success and development of the program. They are not project leaders, workers, or clients as they are providing input rather than leading or working on the project, or receiving services from it.

Question 14

Functional departments maintain control over their resources and are responsible for managing their components of the project in a(n)________.

Accepted Answer

The answer of Functional departments maintain control over their resources...

Question 15

A strategic element that contains formally titled initiatives such as the Customer Survey Project,the Small Business Alliance Project,and the Employee Relations Project is most likely a:
A)mission.
B)strategy.
C)goal.
D)program.

Accepted Answer

Projects such as the Customer Survey Project, Small Business Alliance Project, and Employee Relations Project are specific initiatives that are part of a larger program. Therefore, the strategic element that contains them would be a program.

Question 16

The ________ form of the project management office has the goal of maintaining and providing trained and skilled project professional as they are needed.

Accepted Answer

The answer of The ________ form of the project management...

Question 17

External stakeholders that are external to a project but possess the power to effectively disrupt the project's development are:
A)intervenor groups.
B)environmental groups.
C)stressor groups.
D)special-interest groups.

Accepted Answer

Intervenor groups are external stakeholders that can intervene and potentially disrupt a project's development due to their influence or power.

Question 18

A strategic element consisting of statements such as "a 5% increase in freshman to sophomore retention" and "a 10% increase in the six-year graduation rate" is best described as a:
A)goal.
B)program.
C)strategy.
D)mission.

Accepted Answer

These statements describe specific desired outcomes or achievements, which fall under the category of goals. The other options are not as appropriate as they refer to broader concepts or specific initiatives.

Question 19

The highest priority among strategic choice elements is:
A)objective.
B)strategy.
C)mission.
D)goal.

Accepted Answer

Mission is the highest priority among strategic choice elements as it sets the foundation for the organization's overall purpose and direction. Without a clear mission, it is difficult to set objectives, develop effective strategies, and achieve goals.

Question 20

________ is the term for the tendency for employees to become fixated on their concerns and work assignments to the exclusion of the needs of other departments.

Accepted Answer

The answer of ________ is the term for the tendency...

Quiz 2: The Organizational Context: Strategy, structure, and Culture

Which of the following is an external stakeholder group?

The first step in the project stakeholder management cycle is to ________.

Which of the following is an internal project stakeholder group?

A strategic perspective on project management might ask which of the following questions prior to undertaking a project?

Which of the following is NOT an element of strategic management?

________ designates formal reporting relationships,including the number of levels in the hierarchy and the span of control of managers and supervisors.

Creating action plans to address the needs of various stakeholder groups is part of the ________ step of Block's framework for stakeholder management.

Which statement about stakeholders is best?

The first step in Block's framework of the political process as applied to stakeholder management is to:

Which of the following statements about clients is best?

The group that provides raw materials or resources that the project team needs to complete the project is:

Which of these strategic elements exists at a higher level than the others?

Functional departments maintain control over their resources and are responsible for managing their components of the project in a(n)________.

A strategic element that contains formally titled initiatives such as the Customer Survey Project,the Small Business Alliance Project,and the Employee Relations Project is most likely a:

The ________ form of the project management office has the goal of maintaining and providing trained and skilled project professional as they are needed.

External stakeholders that are external to a project but possess the power to effectively disrupt the project's development are:

A strategic element consisting of statements such as "a 5% increase in freshman to sophomore retention" and "a 10% increase in the six-year graduation rate" is best described as a:

The highest priority among strategic choice elements is:

________ is the term for the tendency for employees to become fixated on their concerns and work assignments to the exclusion of the needs of other departments.