If Shangri-La Hotel is to be synonymous with quality,its ______ differentiation must be supported by everything the company says and does.
A) people
B) image
C) products
D) services
E) positioning

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The Answer of If Shangri-La Hotel is to be synonymous with quality,its ______ differentiation must be supported by everything the company says and does.
A) people
B) image
C) products
D) services
E) positioning

If Shangri-La Hotel Is to Be Synonymous with Quality,its ______