Which of the following is NOT a recommended method for companies to tap into their customers as sources for new-product ideas?
A) analyzing customer complaints and questions
B) relying heavily on customers to know what types of technical products they need
C) working alongside customers to get ideas and suggestions
D) turning customers into cocreators
E) putting customer-created products on the market

Question

Quizplus · Accepted Answer

While customers can certainly provide valuable insights into their needs and preferences, relying solely on them to determine what types of technical products a company should develop may be limiting. It's important for companies to also conduct their own research and analysis to determine technical feasibility, cost-effectiveness, and other factors that may affect product development.

Which of the Following Is NOT a Recommended Method for Companies