Call recommended a seven-step process for creating a knowledge management system. The first step could be completed by:
A)Making knowledge management a component of performance evaluation.
B)Requiring managers to conduct focus groups with their employees about the importance of knowledge management.
C)Both A and B.
D)Neither A nor B.

Question

Quizplus · Accepted Answer

Making knowledge management a component of performance evaluation and requiring managers to conduct focus groups with their employees about the importance of knowledge management are both steps that can be taken to complete the first step of Call's seven-step process for creating a knowledge management system.

Call Recommended a Seven-Step Process for Creating a Knowledge Management