When writing a procedure,you should ________.
A) bold warnings
B) use point form for the overview and steps
C) include an explanation for each step
D) include an illustration for each step
Correct Answer:
Verified
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Q64: Goodwill messages should not be _.
A) unexpected
B)
Q75: When using the body of your message
Q79: Which of the following is true about
Q80: Which of the following is a guideline
Q89: Always include a thank you in advance
Q92: In most messages making a claim or
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Q99: To grant a claim when the customer
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