When making a routine request, there is no need to explain or justify your request as readers are not likely to raise any objections.
Correct Answer:
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Q89: When responding to a claim where a
Q93: The direct approach is an appropriate and
Q94: Do not point out benefits of complying
Q95: Most of your routine requests will involve
Q97: If your routine message is mixed and
Q99: To grant a claim when the customer
Q100: When using email to request action, the
Q101: When granting claims and requests for adjustment
Q102: You write to your college professor, asking
Q103: When granting claims and requests for adjustment
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