Question 1

Goal setting makes objectives ________.

Accepted Answer

Goal setting turns objectives into operational, or actionable, targets. This means it makes objectives clear and actionable, guiding how to achieve them.

Question 2

Budgets tend to be like a planning guide containing a control mechanism for a supervisor.

Accepted Answer

Budgets provide a roadmap for the planned activities and expenses of an organization and also serve as a control mechanism to ensure that actual expenses do not deviate significantly from the planned budget. Supervisors use budgets to guide and monitor the performance of their teams or departments.

Question 3

In order to create a PERT chart it is necessary to know ________.

Accepted Answer

PERT charts are used to map out the critical path of a project and identify key activities that need to be completed in order to reach the project's completion. Therefore, knowing the key activities is essential to creating a PERT chart. The other options listed are not directly related to the creation of PERT charts.

Question 4

A ________ is bar graph with time on the horizontal axis and activities to be scheduled on the vertical axis.

Accepted Answer

A Gantt chart is a type of bar graph that displays activities or tasks on the vertical axis and time on the horizontal axis. It provides a visual representation of a project's schedule, including milestones, deadlines, and dependencies between tasks. The chart is named after Henry Gantt, an American engineer who developed the technique in the early 1900s.

Question 5

A PERT chart is a diagram that depicts the ________ needed to complete a project and the time or costs associated with each activity.

Accepted Answer

A PERT chart is a project management tool that illustrates the sequence of activities required to complete a project and the time or cost associated with each activity. It helps to identify the critical path, or the sequence of tasks that must be completed on time for the project to be delivered on schedule. Supplies, manpower, time, and management input are all important factors to consider when creating a PERT chart, but the chart itself primarily depicts the sequence of activities.

Question 6

The series of steps a supervisor would utilize in responding to a recurring problem with employees is a ________.

Accepted Answer

Procedures are a set of steps or instructions to follow in a specific situation, and can be used by a supervisor to address a recurring problem with employees. A mission statement is a statement of the company's purpose and goals, a rule is a specific directive, and a single-use plan is designed for a one-time event or situation. A policy is a general guideline for decision-making.

Question 7

________ involves the search for and utilization of the best methods used by competitors and non-competitors that lead to superior performance.

Accepted Answer

Benchmarking involves the search for and utilization of the best methods used by competitors and non-competitors that lead to superior performance. Copying and plagiarizing involve unethical practices of stealing or imitating without permission. ISO 9000 and Six Sigma are quality management systems and not directly related to benchmarking.

Question 8

Strategic planning would be implemented when developing expense budgets and employee work schedules.

Accepted Answer

Strategic planning is a high-level process focused on setting long-term goals and determining the direction of an organization, while developing expense budgets and employee work schedules are operational tasks.

Question 9

The ISO standards,once met,assure customers that a company uses specific steps to ________ the products it sells.

Accepted Answer

ISO standards provide guidelines for quality management systems, including testing procedures. Therefore, the best choice is D, because the standards help to ensure that products are thoroughly and consistently tested before being sold to customers.

Question 10

A system by which employees jointly determine specific performance goals with their supervisors,where progress toward goals is periodically reviewed,and rewards are allocated on the basis of this progress is ________.

Accepted Answer

The answer of A system by which employees jointly determine...

Question 11

When a supervisor is confronted with a recurring problem,a ________ is created because it is simple to follow and ensures consistency.

Accepted Answer

The answer of When a supervisor is confronted with a...

Question 12

"We promote from within whenever possible" is a ________.

Accepted Answer

"We promote from within whenever possible" is a policy, which is a broad guideline or principle that guides decision-making and action within an organization. It is not a procedure, rule, mission statement, or single-use plan because it does not outline specific steps or actions, define specific expectations or requirements, articulate an organization's purpose or values, or address a specific, one-time issue or event.

Question 13

Distinguish strategic planning from tactical planning.

Accepted Answer

The answer of Distinguish strategic planning from tactical planning....

Question 14

In contrast to policies,procedures are not specific;and like policies,they provide consistency.

Accepted Answer

Procedures are specific and provide step-by-step instructions for performing a particular task or activity, while policies provide guidance or principles to be followed in making decisions or taking actions. However, like policies, procedures also provide consistency in the way tasks or activities are performed.

Question 15

The premise behind Six Sigma is to "design,measure,analyze,and control the ________ of a production process."

Accepted Answer

The answer of The premise behind Six Sigma is to...

Question 16

What is the role of a supervisor in the planning process?

Accepted Answer

The answer of What is the role of a supervisor...

Question 17

A supervisor's responsibility includes the ability to establish and set policy for the organization.

Accepted Answer

A supervisor's primary role is to oversee and manage the work of their team, not to establish or set policy for the organization, which is typically the responsibility of higher-level management or executives.

Question 18

A Gantt chart visually shows a supervisor what has to be done to complete a job and to assess whether it is ahead,behind,or on schedule.

Accepted Answer

A Gantt chart is a commonly used project management tool that displays tasks and timelines in a visual format to help individuals and teams stay on track and maintain an overview of a project's progress. It can show the start and end dates of tasks, dependencies between tasks, and milestones. By using a Gantt chart, a supervisor can quickly see which tasks are ahead or behind schedule and how this may impact the overall completion of the project.

Question 19

Identify and explain the different planning time frames,their lengths,and who carries them out.

Accepted Answer

The answer of Identify and explain the different planning time...

Question 20

What is benchmarking and how would a supervisor use it?

Accepted Answer

The answer of What is benchmarking and how would a...

Quiz 3: Planning and Goal Setting