Question 1

Which of the following involves participants being given a limited amount of time to prioritize and respond to a number of notes,phone messages,and letters from a fictitious manager's in-basket?

Accepted Answer

This exercise is known as an in-basket exercise where participants are given a simulated manager's in-basket containing notes, phone messages, and letters, and are asked to prioritize and respond within a limited amount of time. Virtual simulations involve a 3D computer-generated environment, role-playing involves acting out a scenario, and case studies involve analyzing real-life situations.

Question 2

Simone,a senior sales manager at ReadMe Inc.,cares about developing the skills of her teammates and works beside them as a role model.In the context of the five fundamental archetypes of leadership,she most likely belongs to the

Accepted Answer

Simone's focus on developing her team's skills and serving as a role model aligns with the Teacher-Mentor archetype, which prioritizes guiding and teaching others to help them reach their potential.

Question 3

Unlike traditional training programs,action learning

Accepted Answer

Action learning is designed to be practical and relevant to the workplace. It typically involves participants working in teams to address real business challenges, so it is not time away from job responsibilities. In fact, it is intended to facilitate the transfer of learning back to the job. It may involve leadership development, but it is not limited to leadership training, nor does it require weeks-long attendance at classes.

Question 4

Which of the following terms describes a kind of learning between an individual and the environment in which learners seek relatively little feedback that may significantly confront their fundamental ideas or actions?

Accepted Answer

Single-loop learning is a process where the learner seeks relatively little feedback that may significantly confront their fundamental ideas or actions. In this type of learning, the individual repeats actions that led to successful outcomes in the past, without considering new possibilities or incorporating feedback. The other options do not fit this description. Deutero-learning is a learning process that occurs after we have learned something, which involves learning about the learning process itself. Double-loop learning is a deeper level of learning where individuals reflect on their own assumptions and values, and are willing to confront their own beliefs. Action learning is a collaborative and reflective learning approach that involves solving real-life problems while working in a group.

Question 5

In the context of perception,which of the following terms is best described as the explanations people develop for the characteristics,behaviors,or actions to which they attend?

Accepted Answer

Attribution refers to the explanations people develop for the characteristics, behaviors, or actions to which they attend.

Question 6

Which of the following involves a willingness to confront your own views and an invitation to others to do so,too?

Accepted Answer

Double-loop learning involves reflecting on and questioning one's own assumptions and inviting others to do the same, in order to challenge and potentially change underlying beliefs and values.

Question 7

According to Patricia O'Connell's webs of belief,which of the following web is the foundation for leaders to function in complex,uncertain,and changing environments where leadership solutions to challenges depend on mutual trust and respect among parties?

Accepted Answer

The answer of According to Patricia O'Connell's webs of belief,which...

Question 8

Jonathan,a front desk executive at Read Books Inc.,handled 40 customer calls per day.He was then sent to a training program last month to improve his communication skills,which cost the organization $500.This month,Read Books observes that his growth is positive and substantial and that he is able to handle 60 customer calls per day.His productivity has increased by $700.This scenario most likely exemplifies

Accepted Answer

The scenario exemplifies return on investment because the organization invested $500 in the training of Jonathan, and as a result, his productivity increased by $700.

Question 9

According to Patricia O'Connell's webs of belief,which of the following webs of belief undergirds how one balances active participation in the events of one's life with alternating periods of observation,reflection,detachment,and rest?

Accepted Answer

The concept of the flaneur, as described in O'Connell's webs of belief, includes balancing active engagement with detached observation and reflection. This aligns with the idea of balancing participation with periods of observation, reflection, detachment, and rest in one's life. Therefore, A) flaneur is the best choice. The other options (B) learning, C) authenticity, and D) reverence) do not directly address this concept of balancing participation and detachment.

Question 10

Which of the following fundamental archetypes of leadership is most likely to take risks and action in a crisis?

Accepted Answer

The Warrior-Knight archetype is most likely to take risks and action in a crisis as they are known for their bravery, decisiveness, and willingness to fight for what they believe in. They are natural leaders in times of conflict and are not afraid to make tough decisions.

Question 11

People who are observing an action are much more likely than the actor to make the fundamental attribution error.This is called

Accepted Answer

The actor/observer difference refers to the tendency for observers to make the fundamental attribution error when evaluating an actor's behavior. This is because observers focus on the immediate situation and external factors influencing behavior, while actors have more awareness of their own thoughts and feelings that may have influenced their actions.

Question 12

Leadership development is enhanced when an experience involves three processes,which are

Accepted Answer

The three processes that enhance leadership development are action, observation, and reflection. This entails actively engaging in a situation, observing one's behavior and the behavior of others, and reflecting on what was learned and how to improve. Choice A is incorrect because while vision and listening may be important skills for a leader, they are not processes that inherently enhance leadership development. Choice B is incorrect because perception and attribution are more about understanding other people's perspectives, which can be helpful in leadership, but do not necessarily lead to leadership development. Choice D is also incorrect because consequences are an outcome of one's actions and behavior, but do not necessarily facilitate leadership development on their own.

Question 13

Which of the following statements is true of informal coaching?

Accepted Answer

Informal coaching is a type of leadership development that takes place whenever a leader helps followers to change their behaviors. It can be an effective method for leaders to develop their staff's skills in a more relaxed and informal setting than traditional coaching or training programs. The other options are incorrect because informal coaching can be successful in diagnosing why behavioral changes fail to occur, it is not necessarily an inefficient model for senior executives, and it can be effective for both high-performing and low-performing followers depending on their individual needs.

Question 14

Kyra,a 16-year-old high school girl,is skeptical about her first day at a new school.She believes that nobody will talk to her and that her new teachers will be rude to her.She enters the class in a negative mood and speaks rudely to everyone.Eventually,she sees that her beliefs about the new school and teachers come true.Which of the following is most likely exemplified in this scenario?

Accepted Answer

Kyra's negative beliefs about the new school and teachers influenced her behavior, causing her to speak rudely to everyone. By doing so, she created a self-fulfilling prophecy, where her negative expectations became reality.

Question 15

People do not see everything that happens in a particular leadership situation,nor do they hear everything; instead they are selective in what they attend to and what they,in turn,understand.A phenomenon that demonstrates this selectivity is called

Accepted Answer

Perceptual set refers to the tendency for individuals to perceive and interpret information based on their own experiences, expectations, and beliefs. This can lead to selective attention and understanding, as people may only attend to and process information that confirms their existing perceptions and beliefs, while disregarding or distorting information that contradicts them. This can have implications for leadership, as leaders may need to be aware of their own and others' perceptual sets in order to effectively communicate and make decisions. The other options are not relevant to this concept.

Question 16

The tendency to overestimate the dispositional causes of behavior and underestimate the environmental causes when others fail is called

Accepted Answer

The fundamental attribution error refers to the common tendency to overemphasize dispositional (internal) factors and underestimate the impact of situational (external) factors when making judgments about the behavior of others. This bias can lead us to make inaccurate assumptions about why someone acted a certain way and can be especially problematic if we use those assumptions to make important decisions or pass judgment on others.

Question 17

According to Patricia O'Connell's webs of belief,which of the following webs of belief is associated with respecting and caring for all creation,and honoring the needs and identities of everyone in every culture?

Accepted Answer

Reverence is the web of belief that is associated with respecting and caring for all creation and honoring the needs and identities of everyone in every culture.

Question 18

A personal relationship in which a more experienced mentor (usually someone two to four levels higher in an organization)acts as a guide,role model,and sponsor of a less experienced protégé is known as

Accepted Answer

A personal relationship in which a more experienced mentor (usually someone two to four levels higher in an organization) acts as a guide, role model, and sponsor of a less experienced protégé is known as mentoring. Evaluating involves assessing something or someone, consulting involves giving advice or guidance, and networking involves building professional relationships.

Question 19

________ describe leadership situations and are used as vehicles for leadership discussions.

Accepted Answer

Case studies are specifically designed to describe leadership situations and are often used as tools for leadership discussions. In-basket exercises involve the delegation of tasks and decisions to a participant to evaluate their decision-making abilities. Simulations are useful for training in high-stress and high-risk situations, while games are generally used for entertainment purposes.

Question 20

________ occurs when people's expectations or predictions play a causal role in bringing about the events they predict.

Accepted Answer

The self-fulfilling prophecy occurs when people's expectations or predictions play a causal role in bringing about the events they predict. For example, if a teacher expects a student to do poorly in school and treats the student differently as a result, the student may become discouraged and actually do poorly in school, thus fulfilling the teacher's expectation.

Quiz 2: Leader Development